IBM Tivoli Business Service Manager vs OPS/MVS Automation Intelligence comparison

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Executive Summary

We performed a comparison between IBM Tivoli Business Service Manager and OPS/MVS Automation Intelligence based on real PeerSpot user reviews.

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To learn more, read our detailed Event Monitoring Report (Updated: February 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of this solution is the efficiency."

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"​The follow-up surprised me. Making sure that I am happy with what I have gone to them on. They will call after I have made changes and verify that I am happy with the changes that I did have to make. If it did not fix the complete problem, they go back over it until I am satisfied.​""​It is an easy product to use and it is stable.""The documentation is simple, easy to follow, and use. A limited, first-time systems programmer can do it, in that it is out-of-the-box almost functional.""I can and interrupt what's going on, bring a job down if I need to, and bring it back up.""Valuable features include: SSM, which provides for orderly startup and shutdown; OPSLOG, which enables filtering by message-id, and/or jobname(s); Rules, as OPS/REXX interface streamlines deployment, interfaces easily with JES2 and z/OS.""Their technical support is incredible, immediately responsive, and even if it is not updated to Level 2 support sometimes, they chip in providing more detailed answers and options to fix the problem.""Once automatic IPL has been defined, anyone can perform an IPL with very little intervention. We know that all of the components will be started correctly.""Because we can define complex commands, the training of new operators is quicker. We can also put checks in place, that will prevent user errors."

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Cons
"This application should be made easier to use because it usually needs training and it is not easy to operate."

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"The interfaces to USS, CA UIM could be better. CA Common Services interfaces - namely Zdata Mover, Zmessage Service, Zdatacolletcor - are poorly documented.""The GUI interface could be improved, but that is coming. They are working on that.""Scalability is zero. It cannot be scaled because of its age.""Some of the command sequences are too long.""Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions.""One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky.""The further expansion of the mainframe teamcenter interface. Also, the web services support is something that I am looking into.""Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day."

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Ranking
15th
out of 20 in Event Monitoring
Views
142
Comparisons
78
Reviews
0
Average Words per Review
0
Rating
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14th
out of 20 in Event Monitoring
Views
156
Comparisons
113
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Event Monitoring
February 2024
Find out what your peers are saying about BMC, ServiceNow, Microsoft and others in Event Monitoring. Updated: February 2024.
763,955 professionals have used our research since 2012.
Comparisons
Also Known As
Tivoli Business Service Manager, BSM
CA OPS MVS Event Management and Automation, CA OPS/MVS Event Management and Automation, Unicenter CA-OPS/MVS Event Management and Automation
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IBM
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Overview
IBM Tivoli Business Service Manager monitors business services and tracks them against business objectives and technology infrastructures. It shows the operational status of services using prebuilt reports, scorecards and dashboards for fast data analysis. Tivoli Business Service Manager helps you assess service levels throughout an organization for more effective service management.
z/OS, its subsystems, databases, middleware, applications, and software generate thousands of event messages daily. IT professionals need a tool to filter, prioritize, and respond quickly to these events before they impact availability and threaten business processing and associated service level agreements. CA OPS/MVS EMA automates processes, enabling you to resolve problems as they arise. It also automates more routine tasks, simplifying IT management and operations.
Sample Customers
SSGC
Tieto
Top Industries
No Data Available
REVIEWERS
Financial Services Firm57%
Healthcare Company10%
Energy/Utilities Company10%
Insurance Company10%
VISITORS READING REVIEWS
Financial Services Firm34%
Computer Software Company12%
Manufacturing Company11%
Logistics Company9%
Company Size
No Data Available
REVIEWERS
Small Business4%
Large Enterprise96%
VISITORS READING REVIEWS
Small Business6%
Midsize Enterprise5%
Large Enterprise89%
Buyer's Guide
Event Monitoring
February 2024
Find out what your peers are saying about BMC, ServiceNow, Microsoft and others in Event Monitoring. Updated: February 2024.
763,955 professionals have used our research since 2012.

IBM Tivoli Business Service Manager is ranked 15th in Event Monitoring while OPS/MVS Automation Intelligence is ranked 14th in Event Monitoring. IBM Tivoli Business Service Manager is rated 7.6, while OPS/MVS Automation Intelligence is rated 9.4. On the other hand, IBM Tivoli Business Service Manager is most compared with , whereas OPS/MVS Automation Intelligence is most compared with BMC MainView, IBM Tivoli OMEGAMON, SCOM, BMC TrueSight Operations Management and DX Spectrum.

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