We performed a comparison between IBM Tivoli Business Service Manager and OPS/MVS Automation Intelligence based on real PeerSpot user reviews.
Find out what your peers are saying about BMC, ServiceNow, Microsoft and others in Event Monitoring.
"The most valuable feature of this solution is the efficiency."
"I can and interrupt what's going on, bring a job down if I need to, and bring it back up."
"It reduces the number of repetitive motions required by a human to respond to the system."
"Their technical support is incredible, immediately responsive, and even if it is not updated to Level 2 support sometimes, they chip in providing more detailed answers and options to fix the problem."
"The service has been wonderful. I like the people that I have had to deal with. The process is very straightforward. I call or use the website."
"With the automation pieces we can bring this region up or take this region down, and it allows us to always meet our time critical requirements."
"The follow-up surprised me. Making sure that I am happy with what I have gone to them on. They will call after I have made changes and verify that I am happy with the changes that I did have to make. If it did not fix the complete problem, they go back over it until I am satisfied."
"If something breaks and it goes down when it's not supposed to, automation brings it right back up."
"It's very flexible. You can customize what you need to, which is good. For example, you can do your own coding inside the tool, make your own scripting tooling."
"This application should be made easier to use because it usually needs training and it is not easy to operate."
"Some of the command sequences are too long."
"The GUI interface could be improved, but that is coming. They are working on that."
"The reason sometimes it is not stable, we do not have the expertise to write the script."
"Scalability is zero. It cannot be scaled because of its age."
"It’s a complex product. The initial installation is easy, but implementing various functions is a constant process."
"Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day."
"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."
"The interfaces to USS, CA UIM could be better. CA Common Services interfaces - namely Zdata Mover, Zmessage Service, Zdatacolletcor - are poorly documented."
IBM Tivoli Business Service Manager is ranked 15th in Event Monitoring while OPS/MVS Automation Intelligence is ranked 14th in Event Monitoring. IBM Tivoli Business Service Manager is rated 7.6, while OPS/MVS Automation Intelligence is rated 9.4. The top reviewer of IBM Tivoli Business Service Manager writes "The most valuable feature for my team is the ability to taken event feeds from all/any source tool and put them in a single pane of glass. It's being replaced for our work by another Tivoli tool". On the other hand, the top reviewer of OPS/MVS Automation Intelligence writes "The ability to use command rules is great when our operators have repetitive tasks, but we'd like to automate off of different highlighted messages without actually knowing what the message is". IBM Tivoli Business Service Manager is most compared with , whereas OPS/MVS Automation Intelligence is most compared with BMC MainView, IBM Tivoli OMEGAMON, BMC TrueSight Operations Management and SCOM.
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We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
