We performed a comparison between Avaya Workforce Engagement and Calabrio WFM based on real PeerSpot user reviews.
Find out what your peers are saying about Genesys, Five9, NICE and others in Workforce Engagement Management.
Avaya Workforce Engagement is ranked 9th in Workforce Engagement Management while Calabrio WFM is ranked 7th in Workforce Engagement Management. Avaya Workforce Engagement is rated 0.0, while Calabrio WFM is rated 7.8. On the other hand, the top reviewer of Calabrio WFM writes "The Copy Schedule Activities reduces time spent for changing activities. Agents are not able to cancel an approved request in the Time Off Request area". Avaya Workforce Engagement is most compared with Verint Open CCaaS, NICE CXone and Genesys Cloud CX, whereas Calabrio WFM is most compared with Genesys Cloud CX, Verint Open CCaaS, NICE CXone, Aspect Workforce Optimization and NICE Workforce Optimization.
See our list of best Workforce Engagement Management vendors.
We monitor all Workforce Engagement Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
