We performed a comparison between Camunda and Studio Creatio based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Camunda Platform has a very good interface for workflow and business process design."
"The number of client implementations and cross-language capabilities to support multiple frameworks is very pluggable compared to Pega. It's also more portable."
"I love that Camunda is a very developer-friendly platform, and my customers have evaluated the pricing as reasonable."
"The best feature is the automation."
"We have a lot of users, almost 1,800, and we needed something affordable, stable and something that could be used by a large financial company. This solution truly fit the bill."
"I like everything about the entire BPM that comes with the BPM suite."
"Overall, the solution has been very solid."
"We can share, discuss, and develop the model together — from a distance. It's really helped us during these times of isolation."
"The low-code tools and business process management that Creatio provides are useful for our internal processes. It is also very easy to use."
"Studio Creatio is a very good and complete solution. It is very stable, and for customers who need a good response time, in the public cloud, Creatio provides the possibility to have a private server for a high level of transactions and good response time. Their support is great. They are very good, and they know the solution very well. Their response time is also great."
"Creatio also provides us with scalability, performance and agility."
"The most valuable feature of the solution is that it is a low-code and no-code platform."
"The pre-configured CRM functionalities regarding the accounts management and contact activities is very good. It's easy to develop workflows."
"It enables automating tasks and provides self-service options, ultimately improving efficiency and customer satisfaction."
"The most valuable features are performance, built-in variety of multiple task automation, and has international standards notations."
"The most valuable feature of this solution is its simplicity."
"It would be helpful to have more readily available use cases on the internet. Camunda's documentation feels less comprehensive."
"We're trying to put the people from the business to do it. We are using APIs, and we have open APIs to define our APIs and the request-response that each call requires and sends. So, to base the mapping on that, there was nothing to help. I know that with some tools, such as Oracle tools, you can see the input and expected output. With drag and drop, you can take one property from the left and drag it to the right, and it does all the mapping itself, but that's not the case with Camunda. So, for me, this is something that can be improved."
"As we experienced some difficulties in the beginning, deployment took almost a month."
"The solution's pricing and scalability could be improved."
"If Camunda could develop something that creates user forms that would be a great feature to have. They also need to improve the UI."
"The cockpit features of the Camunda Platform can be improved to make it a bit more user-friendly, in terms of providing a bit more user experience for non-technical users. There could be some additional documentation added."
"It has a Postgres database at the backend, and it is very difficult to scale if you increase the number of processes running. We did hit some barriers. We were able to overcome them, but it was a problem. Camunda has another product called Camunda Cloud, which supposedly doesn't have the same scalability problems, but we are not using Camunda Cloud because the set of features is smaller than Camunda On-Premises. So, its scalability can be improved. Because it has a single database, it is more difficult to scale if you have a huge success."
"In the future, I would like to see better transactional integrity."
"I can have several types of contacts, customers, employees, partners, and so on, and I would like to have a different view for each type of contact in the list view. Currently, there is no way to configure this. This is something I would like Creatio to improve. In this time of COVID, it is very important that all such solutions improve omnichannel communications and omnichannel marketing. Companies need to communicate with customers by using not just the phone number and email but also by using social networks. All companies today need artificial intelligence, machine learning, the internet of things, and social communication."
"Numerous options can make implementation confusing."
"Studio Creatio is a new product in the market, making its lack of maturity an area of concern."
"The solution does not allow extensive customization of the UI. I would like to have much more control over the UI when I build a process. Currently on the UI where the fields are placed and the layout is set in place and you cannot change it. Your experience is going to be the same throughout whatever use case that you are building from customer to customer. You can not have much control over how it looks for each customer. This is an area where they can improve on."
"Creatio needs to stabilize their marketplace."
"They can improve the business rules for defining the type and quantity of the business load. They already seem to be working on this improvement. Integration with the social networks will be very appreciated by the companies. It will be very useful for communication between the company and customers, that is, B to C relationships. Most of the customers or users have smartphones, and they use a lot of social networks. Companies need to stay connected with the customers. They have enabled integration with WhatsApp and Telegram in recent releases, which has been very useful."
"HRM is an area where Studio Creatio lacks and needs to improve."
"It does not have the ability to run one single large process."
Camunda is ranked 1st in Business Process Management (BPM) with 68 reviews while Studio Creatio is ranked 27th in Business Process Management (BPM) with 12 reviews. Camunda is rated 8.2, while Studio Creatio is rated 8.8. The top reviewer of Camunda writes "Open-source, easy to define new processes, and easy to transition to new business process definitions". On the other hand, the top reviewer of Studio Creatio writes "Leveraging process automation and advanced tools for streamlined operations". Camunda is most compared with Apache Airflow, Bizagi, Pega BPM, IBM BPM and Appian, whereas Studio Creatio is most compared with Oracle Visual Builder Cloud Service, Mendix, Microsoft Power Apps, Bizagi and OutSystems. See our Camunda vs. Studio Creatio report.
See our list of best Business Process Management (BPM) vendors.
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