We performed a comparison between Camunda Platform and Pega BPM, based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Users show a greater preference for Camunda Platform, as Pega BPM is less stable, intuitive, and might have a less effective support team.
"It has been a stable solution so far since it meets our needs, including data modeling, which we need to do before we embark on analyzing and optimizing the business processes."
"The modeler is useful for creating the flow. The way to access the data through their REST API is also valuable. This is what we're using right now."
"It is open-source. It supports microservice orchestration. This is what we are really interested in. We can customize our products depending on the use cases."
"We have been able to save costs using this solution compared to the product we used before."
"Being able to use a Java-based solution makes the product flexible."
"Having knowledge of the BPM and monitoring process has proven to be very beneficial, as I am currently engaged in documenting processes for Clientele."
"Easy to use and easy to integrate into the products and applications we provide for our customers."
"The ease with which I can define workflows is most valuable. The latest updates and flexibility that it provides around a task activity are interesting for me."
"It is quite configurable, which is the most exciting feature. We can easily configure it as per our needs."
"The solution's case management is its most valuable aspect."
"The most valuable feature is flexibility, as we can configure it to best suit our requirements."
"The robotic process automation has increased the confidence of business users."
"The stability has been good. We haven't had any issues."
"Pega BPM's most valuable feature is the use of CDX to solve problems."
"Application development is very rapid. A lot of code gets reused while building the applications, which is something we highly appreciate."
"The most valuable features are case management and integration services."
"It would be helpful to have more readily available use cases on the internet. Camunda's documentation feels less comprehensive."
"The business model could be easier to understand."
"The user interface needs improvement. It should be more tailored to the end-user and offer a better user experience design over the user interface itself."
"There are a few things that I'm missing. For instance, the user interface creator, which I know other systems have, like Aurea or Lombardi, which are IBM solutions. The interface creator, including the data model creator or some module which would allow the users who are not programmers or business consultants and who are not technically skilled in database and Java programming, to create data models and user interfaces."
"The product must provide more videos and training materials."
"We have faced problems with the performance."
"When trying to design rule tables the solutions graphical user interface could improve, it could be more user friendly."
"Initial setup can be quite complex."
"There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues."
"Its implementation in the public sector was a bit complex."
"To learn Pega, you need to be a partner. If someone just wants to learn Pega for the sake of learning, they won't be able to do so as they don't give access to that."
"Pega BPM's documentation should be improved, especially for freshers or new trainees."
"The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother."
"The solution could be more scalable."
"What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works."
"The unit testing needs to improve, as well as the user interface."
Camunda is ranked 1st in Business Process Management (BPM) with 69 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews. Camunda is rated 8.2, while Pega BPM is rated 8.2. The top reviewer of Camunda writes "Open-source, easy to define new processes, and easy to transition to new business process definitions". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". Camunda is most compared with Apache Airflow, Bizagi, IBM BPM, Appian and Bonita, whereas Pega BPM is most compared with ServiceNow, Appian, Microsoft Power Apps, IBM BPM and OutSystems. See our Camunda vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.