Piotr MazurDigital Transformation Solution Manager at Altkom Software & Consutling
Pedro GentilSoaresConsultor Sênior em Gestão de Processos, Negócios e Serviços at Trust Business Consulting
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"For an internal project, this is a solution that you can install and have up and running quite quickly."
"We are documenting all of the processors and VPN. Then we are sharing it with our business users."
"I've found the active community most valuable but it also provides you with a lot of other features."
"The most valuable feature is the ability to share the logic within the rules engine with the business, so you can put it up for everybody to read."
"When I compare it with other BPM tools, like IBM, it is great, open source, and free when you use the community version."
"The solution is easily compatible with HTML forms and HTML language programming and that is the most significant part."
"The speed and execution of DMN was a big selling point for us. It's very good at conducting business processes that are easily modeled and presented in a way that's easy to understand."
"It allows me to present or to demonstrate the business process flow, visually, without having to resort to PowerPoint, Visio, or other products."
"The free online Help and E-Learning is very strong."
"I like all of the features. I like that you can simulate the processes and add the time standard."
"The product has a comfortable GUI and a good environment for users."
"I find Bizagi so user friendly. I also think that its modeling abilities are great and it's easy to teach them to new users."
"The API is pretty straightforward."
"This solution is easy to use and it is a good tool for process modeling."
"The solution's simulation capabilities are the most valuable aspects."
"The most valuable feature is the simulation."
"The pre-configured CRM functionalities regarding the accounts management and contact activities is very good. It's easy to develop workflows."
"It is a low-code platform, that is very intuitive."
"The low-code tools and business process management that Creatio provides are useful for our internal processes. It is also very easy to use."
"Studio Creatio is a very good and complete solution. It is very stable, and for customers who need a good response time, in the public cloud, Creatio provides the possibility to have a private server for a high level of transactions and good response time. Their support is great. They are very good, and they know the solution very well. Their response time is also great."
"The GUI needs to be improved, with more configuration options."
"When you search for Camunda BPM resources or books on how to utilize Camunda BPM, it is lacking. When it comes to Alfresco, there are thousands of resources that can help you to utilize within AWS and its Group Services. I would like to see the usage of Camunda BPM on Amazon Web Services be improved."
"I would say that Camunda should actually focus on small cases as well. There's a lot of space out there, for small businesses. If they can, they should cater to them."
"I would like to see the forms engine available in the open-source version of this solution."
"I would like to have a feature for audit logging, audit logs and audit log management. And some history of use for the audit logs."
"I would also like a very easy to use form builder."
"Especially when you use the open-source version, there are issues with performance."
"If there were some industry templates it would have helped significantly, because it is similar to a process map for a domain. That is what we are currently creating, a domain-relevant process map."
"It is difficult to drive ROI on types of processes involving complex business rules."
"The performance could use improvement. We couldn't connect the processes to on one file. The performance is an issue for us."
"It needs some better notation functionality."
"I think that they could improve their update process. Some of the process mining techniques could be added to Bizagi. I think that they can improve their simulation abilities to include more elements of the BPMN."
"The solution needs to make it easier to use RPA products on it. They may need an RPA specific interface. It would be better than having to make an RPA tool to use for viewing. Most of our work is about making RPA tools with the Bizagi, not using Bizagi itself."
"I would like to see more in terms of analytics and better reporting."
"There could be more documentation."
"Bizagi needs a way to define categories such as process groups like the APQC framework, PCF, and handle the processes within it."
"The mobile version of the solution could be improved. It's hard to customize it."
"It does not have the ability to run one single large process."
"I can have several types of contacts, customers, employees, partners, and so on, and I would like to have a different view for each type of contact in the list view. Currently, there is no way to configure this. This is something I would like Creatio to improve. In this time of COVID, it is very important that all such solutions improve omnichannel communications and omnichannel marketing. Companies need to communicate with customers by using not just the phone number and email but also by using social networks. All companies today need artificial intelligence, machine learning, the internet of things, and social communication."
"They can improve the business rules for defining the type and quantity of the business load. They already seem to be working on this improvement. Integration with the social networks will be very appreciated by the companies. It will be very useful for communication between the company and customers, that is, B to C relationships. Most of the customers or users have smartphones, and they use a lot of social networks. Companies need to stay connected with the customers. They have enabled integration with WhatsApp and Telegram in recent releases, which has been very useful."
"We are using the open-source version of this solution."
"Camunda is much cheaper."
"I use the open-source free version."
"The open-source version of the product is free to use."
"The cost of this solution is better than some competing products."
"Licensing costs are anywhere from $80,000 to $100,000 USD per year."
"We use the open-source version, which can be used at no cost."
"I think Camunda BPM can improve their licensing costs. It isn't easy to find clients with Camunda BPM licenses mainly because it's quite expensive."
"I think that its price is reasonable."
"This solution would be expensive for a company that has a lot of users."
"The Bizagi modeler can be downloaded free of charge."
"We have no issues with the pricing."
"It is only necessary to pay for licenses when ready to deploy applications to production."
"It has a very high price. Many clients complain about the price for maintaining the application on Bizagi."
"Make sure that your requirements are explicitly defined from the outset. This will help you choose the right setup and licensing for your needs."
"It is expensive."
Reinventing Process Automation for the Digital Enterprise
Our process automation platform enables tens of thousands of developers to design, automate and improve processes and provide better customer experiences, deliver projects faster and increase business agility.
A complete process automation tech stack with powerful execution engines for BPMN workflows and DMN decisions paired with essential applications for modeling, operations and analytics
Bizagi is a global leader in digital process automation software. The Digital Business Platform from Bizagi delivers rapid process automation across the enterprise. The platform wraps around existing IT systems, giving organizations the immediate business agility and process orchestration required to compete in the digital economy. We help ignite the digital transformation programs of more than 500 enterprise customers across 50 countries across the globe, assisted by an international network of partners and a global community of over 500,000 process pioneers.
Bizagi has successfully delivered some of the most demanding process automation and digital transformation projects in the world, working with global brands like GE, adidas, Mars and Audi, among many others. Bizagi offers an incredibly robust and proven solution, capable of integrating seamlessly with existing enterprise assets and systems, including SAP and SharePoint.
Intelligent business process management and low-code platform with out-of-the-box solutions and templates
Studio Creatio, Enterprise Edition is the unique synergy of business processes management and case management technologies that provide organizations with powerful tools to easily manage and optimize business processes.
Bizagi is ranked 4th in Business Process Management with 24 reviews while Studio Creatio is ranked 17th in Business Process Management with 4 reviews. Bizagi is rated 7.8, while Studio Creatio is rated 9.0. The top reviewer of Bizagi writes "Great user interface, offers a free version, and has pretty good technical support". On the other hand, the top reviewer of Studio Creatio writes "An easy-to-use BPM and low-code platform with proactive technical support". Bizagi is most compared with Visio, Bonita, ARIS BPM, Lucidchart and Pega BPM, whereas Studio Creatio is most compared with Oracle Visual Builder Cloud Service, Microsoft PowerApps, Mendix, OutSystems and ARIS BPM. See our Bizagi vs. Studio Creatio report.
We monitor all Business Process Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.