Cisco Duo vs Okta Workforce Identity comparison

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4,483 views|3,272 comparisons
94% willing to recommend
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5,268 views|4,282 comparisons
93% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Aug 1, 2023

We compared Okta Workforce Identity and Duo Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:

  • Ease of Deployment: Users had mixed experiences with Okta Workforce Identity's setup, with some finding it straightforward while others found it more complex and needed assistance. Deployment time ranged from a few days to a couple of months. In contrast, Duo Security's setup was described as straightforward, easy, and quick. Deployment time varied from a few hours to weeks or months.
  • Features: Okta Workforce Identity is highly regarded for its user-friendly interface, ability to handle large-scale operations, and seamless integration with various systems. In contrast, Duo Security is commended for its robust two-factor authentication, straightforwardness, and compatibility with different software platforms.
  • Room for Improvement: Okta Workforce Identity could improve in password vaulting management, licensing and features clarity, user interface intuitiveness, and integration with major cloud providers. Meanwhile, Duo Security could enhance compatibility with other vendors, user management system intuitiveness, and offer password-free login options.
  • Pricing: Okta Workforce Identity is often seen as having a high setup cost, which some users feel is not worth the benefits it offers. In contrast, Duo Security provides affordable and flexible licensing choices, making it accessible to many customers. 
  • ROI: Okta Workforce Identity provides significant benefits in terms of time savings and simplified tasks, resulting in a high return on investment. On the other hand, Duo Security offers advantages such as enhanced employee retention, heightened security, and cost savings achieved through consolidation.
  • Service and Support: The feedback for Okta Workforce Identity's customer service is varied, with some users finding it positive and helpful, while others have described it as strange and unpleasant. In contrast, Duo Security's customer service is highly acclaimed, with users valuing their quick and supportive assistance. 

Comparison Results: Okta Workforce Identity and Duo Security both offer valuable features for securing access to applications and networks. Okta Workforce Identity is praised for its ease of use, straightforwardness, and integration capabilities. However, it has room for improvement in areas such as password vaulting management and customer support. On the other hand, Duo Security is commended for its two-factor authentication and user-friendly interface. It could benefit from enhancements in areas such as compatibility with other vendors and user-specific permissions. Pricing for both products is considered fair, but Okta Workforce Identity is seen as expensive by some. 

To learn more, read our detailed Cisco Duo vs. Okta Workforce Identity Report (Updated: March 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It's simple. It's reliable. I haven't had any issues with it.""If you have to log in to something, you must go to Duo Security to confirm that you're who you are on your phone.""Multifactor authentication is the most valuable feature.""Cisco Secure solutions are great for detecting and remediating threats across our infrastructure from end to end. The integration of Talos in SecureX is great. Everything is clear in one dashboard. You have a dashboard there, your dashboard, and now you can have one look in your dashboard and see everything. It's on one pane of glass.""The multi-factor authentication process and the geo-locking features are great.""Regarding the valuable features, I would say that Duo Security is easy to use, has speed, and is dependable.""The flexibility is the most valuable feature. We use it for the app on the phone. When we're at different locations, the phone is usually there, so we can use that. It has just been a very flexible option.""It is a good solution for hybrid environments and VPN."

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"Its integration components are most valuable. It integrates with everything in some way. There are some products, such as O365 or AD, with which it completely and 100% integrates. So, you can seamlessly create accounts across the board with some of these products. For some of the products with which it doesn't completely integrate, you can do some kind of interfacing.""It is dependent on the evolution of your user base. It depends on usage per user, so the more sign-ins there are, the more expensive it becomes, so it works best for smaller companies from a financial perspective.""The most valuable features of Okta Workforce Identity are MFA, and SSO, which have high security.""One of the most beneficial features of the solution is the user provisioning and the de-provisioning feature.""We can automate the process of adding users to Okta if they are activated in Active Directory, or if they are added to the database of applications or Active Directory in the last couple of days.""We find the solution to be stable.""We face no challenges in integrating the product with our legacy systems.""The most valuable features of Okta Workforce Identity are SSO, MFA, and beneficial feature sets."

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Cons
"Duo was clearly purchased, and Cisco has a lot of other panels for their Firepower products, et cetera. They need to continue bringing it, Umbrella, and the endpoint pieces even more together and make the integration a little more seamless among all of them.""Integration with a product such as Microsoft Sentinel would be great. As the product continually improves, I'm unsure if this feature is available.""We found it difficult to integrate it into our broader product family of Microsoft tools and other applications used across our organization.""Technical support could be improved. I don't think all support should have to go through an agreement.""One area that might be improved is that setting up SMS texting is not as easy as using the app, even though it does support it.""We first deployed Duo Security for our company with the VPN, and afterward, about a year later, we implemented it for a customer of ours where we offered infrastructure as a service. When I tried to establish a VPN connection through Duo Security, it did not function well on that version, which was the latest one at the time. So, I had to make a copy of the machine and then implement Duo Security with the VPN because it did not function well with the newer version.""The only time I really had some negative feedback for them was about the UI of their mobile app, but they improved it in the last version. It is good on the functionality side, but their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. If you are on a monthly term or a yearly contract, you basically pay the same price, and that is very unusual. Normally, there is a discount when someone signs up for the 12-month system.""Duo Security could improve by being more compatible with other vendors."

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"The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface.""The solution is very expensive.""The training is too costly.""Okta Workforce Identity could improve the support system, they are too slow.""The product does not offer enough integration capabilities.""We still had to write several internal programs/scripts to complete the user-provisioning process. Okta does not have the ability to provision mailbox accounts for on-premise Exchange or in a hybrid O365 environment. The Group Push function from Okta to AD did not work reliably in our environment.""We've not had any problems with Okta.""A room for improvement in Okta Workforce Identity is its price. It could be cheaper. The biggest benefit of the solution is that everything works securely without extra steps, so you're saving on your workforce's time and effort because your applications work smoothly and securely, but you'd need to pay some amount of money for that. Another area that could be improved, though not necessarily regarding Okta Workforce Identity, is the SSO applications because so many of the source applications charge extra money to put the SSO to work, which means you have to buy a more expensive license. Nowadays, SSO is a mainstream functionality and it should be out-of-the-box in those applications because it's so easy to set up."

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Pricing and Cost Advice
  • "During testing we are allowed a certain number of licenses for free."
  • "Its price is reasonable. It is not highly expensive."
  • "Their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. There are no additional costs to the standard licensing costs."
  • "Our licensing fee is currently on an annual basis."
  • "The licensing is very good because it does not cost a lot of money. It's affordable for all-sized customers, including enterprises. There is an additional cost for premium support."
  • "Duo Security is free."
  • "With regard to pricing, for a small business buying a one off, it's pretty expensive. If it's an enterprise that has thousands of employees, however, it's really nothing to protect your data because if your network goes down or it's breached, you're losing millions of dollars every minute. When it comes to a large enterprise, it's priced where it should be because you're talking business to business. You're not talking business to consumer."
  • "Price wise, it's not cheap, but it's not expensive at all either. It's in the middle."
  • More Cisco Duo Pricing and Cost Advice →

  • "It could be a bit too pricey for small companies. Okta Workforce Identity can add a lot of benefits, but smaller companies may not have a lot of applications that need to be managed by Okta Workforce Identity. In larger organizations, there are more departments, applications, and users to manage. Okta Workforce Identity adds a bit more value to those bigger organizations. In addition to standard licensing fees, there are also additional costs for things"
  • "License is around US$20,000 annually."
  • "I believe it competes well. The pricing is pretty competitive. I know that Microsoft also provides something similar with its MFA and identity services."
  • "It is costly for large companies."
  • "The price of this product could be lower."
  • "It has a yearly subscription. As compared to its competitors, it is quite expensive. It also has a complex licensing model."
  • "The pricing is reasonable."
  • "This solution is costly. Pricing is decent if you have less users, but it significantly goes up the more users you have, with its cost not justified."
  • More Okta Workforce Identity Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier Duo Security is easy to configure and… more »
    Top Answer:They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on.
    Top Answer:I am not aware of the pricing. There are two departments, and I don't have any information about them.
    Top Answer:They could provide collaboration with Microsoft for conditional access and other features. They could work on reducing bugs as well.
    Ranking
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    Average Words per Review
    758
    Rating
    8.9
    4th
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    5,268
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    4,282
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    22
    Average Words per Review
    495
    Rating
    8.2
    Comparisons
    Also Known As
    Duo Security
    Learn More
    Overview

    Cisco Duo is a cloud-based access management platform that secures access to all applications, for any user and device, from anywhere. It’s designed to be both easy to use and deploy, while providing complete endpoint visibility and control.

    Duo verifies users' identities with strong passwordless authentication and industry-leading multi-factor authentication. Paired with deep insights into your users’ devices, Duo gives you the policies and control you need to limit access based on endpoint or user risk. Users get a consistent login experience with Duo's single sign-on that delivers centralized access to both on-premises and cloud applications.

    With Duo, you can protect against compromised credentials and risky devices, as well as unwanted access to your applications and data. This combination of user and device trust builds a strong foundation for a zero trust security model.

    Okta Workforce Identity is a comprehensive identity and access management (IAM) solution designed to enhance security and streamline user experiences for businesses of all sizes. As a cloud-based platform, it offers a suite of tools that simplify user authentication, authorization, and management across a variety of applications and services.

    Core Features

    • Single Sign-On (SSO): Enables users to access multiple applications with a single set of credentials, enhancing convenience and reducing password fatigue.
    • Adaptive Multi-Factor Authentication (MFA): Provides robust security by requiring additional verification factors, which can adapt based on the user's location, device, and behavior.
    • Lifecycle Management: Automates user account creation, updating, and deactivation, ensuring access rights are current and compliant with company policies.
    • Universal Directory: A centralized directory service that supports user and group management across various applications, simplifying administrative tasks.
    • API Access Management: Safeguards APIs by implementing policies that control how and when they can be accessed, which is crucial for protecting sensitive data.

    PeerSpot users often praise Okta Workforce Identity for its ease of use and robust security features. IT professionals appreciate the streamlined integration with numerous applications and the flexibility in configuring access policies. Business executives value the enhanced security posture and the ability to enforce compliance across their digital assets.

    For IT professionals, Okta Workforce Identity offers a scalable and efficient solution to manage user identities and access rights. The ability to automate routine tasks like user provisioning and deactivation significantly reduces administrative overhead, allowing IT teams to focus on more strategic initiatives. Furthermore, the platform's comprehensive reporting capabilities aid in monitoring and auditing access, which is critical for maintaining security and compliance.

    Business executives will find that Okta Workforce Identity aligns with broader organizational goals of operational efficiency and risk management. Its intuitive user experience minimizes disruptions to workforce productivity, while advanced security features like adaptive MFA help mitigate the risk of data breaches. The platform's cloud-based nature ensures scalability and agility, enabling businesses to adapt quickly to changing market conditions and workforce dynamics.

    Okta Workforce Identity stands out as a versatile and secure IAM solution, adept at meeting the complex needs of modern enterprises. Its combination of user-friendly features and robust security measures makes it a top choice for organizations aiming to streamline their identity management processes while bolstering their cybersecurity defenses.

    Sample Customers
    FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
    Top Industries
    REVIEWERS
    Comms Service Provider13%
    Financial Services Firm10%
    Government8%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Computer Software Company26%
    Government7%
    Financial Services Firm7%
    Manufacturing Company6%
    REVIEWERS
    Computer Software Company28%
    Manufacturing Company16%
    Comms Service Provider9%
    Healthcare Company6%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm10%
    Government7%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business32%
    Midsize Enterprise21%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise15%
    Large Enterprise57%
    REVIEWERS
    Small Business38%
    Midsize Enterprise20%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise13%
    Large Enterprise62%
    Buyer's Guide
    Cisco Duo vs. Okta Workforce Identity
    March 2024
    Find out what your peers are saying about Cisco Duo vs. Okta Workforce Identity and other solutions. Updated: March 2024.
    768,857 professionals have used our research since 2012.

    Cisco Duo is ranked 2nd in Single Sign-On (SSO) with 55 reviews while Okta Workforce Identity is ranked 4th in Single Sign-On (SSO) with 56 reviews. Cisco Duo is rated 8.8, while Okta Workforce Identity is rated 8.6. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and Cisco ISE (Identity Services Engine), whereas Okta Workforce Identity is most compared with Google Cloud Identity, Microsoft Entra ID, SailPoint IdentityIQ, Saviynt and Fortinet FortiAuthenticator. See our Cisco Duo vs. Okta Workforce Identity report.

    See our list of best Single Sign-On (SSO) vendors, best Authentication Systems vendors, and best ZTNA as a Service vendors.

    We monitor all Single Sign-On (SSO) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.