We compared Okta Workforce Identity and Duo Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: Okta Workforce Identity and Duo Security both offer valuable features for securing access to applications and networks. Okta Workforce Identity is praised for its ease of use, straightforwardness, and integration capabilities. However, it has room for improvement in areas such as password vaulting management and customer support. On the other hand, Duo Security is commended for its two-factor authentication and user-friendly interface. It could benefit from enhancements in areas such as compatibility with other vendors and user-specific permissions. Pricing for both products is considered fair, but Okta Workforce Identity is seen as expensive by some.
"It's simple. It's reliable. I haven't had any issues with it."
"If you have to log in to something, you must go to Duo Security to confirm that you're who you are on your phone."
"Multifactor authentication is the most valuable feature."
"Cisco Secure solutions are great for detecting and remediating threats across our infrastructure from end to end. The integration of Talos in SecureX is great. Everything is clear in one dashboard. You have a dashboard there, your dashboard, and now you can have one look in your dashboard and see everything. It's on one pane of glass."
"The multi-factor authentication process and the geo-locking features are great."
"Regarding the valuable features, I would say that Duo Security is easy to use, has speed, and is dependable."
"The flexibility is the most valuable feature. We use it for the app on the phone. When we're at different locations, the phone is usually there, so we can use that. It has just been a very flexible option."
"It is a good solution for hybrid environments and VPN."
"Its integration components are most valuable. It integrates with everything in some way. There are some products, such as O365 or AD, with which it completely and 100% integrates. So, you can seamlessly create accounts across the board with some of these products. For some of the products with which it doesn't completely integrate, you can do some kind of interfacing."
"It is dependent on the evolution of your user base. It depends on usage per user, so the more sign-ins there are, the more expensive it becomes, so it works best for smaller companies from a financial perspective."
"The most valuable features of Okta Workforce Identity are MFA, and SSO, which have high security."
"One of the most beneficial features of the solution is the user provisioning and the de-provisioning feature."
"We can automate the process of adding users to Okta if they are activated in Active Directory, or if they are added to the database of applications or Active Directory in the last couple of days."
"We find the solution to be stable."
"We face no challenges in integrating the product with our legacy systems."
"The most valuable features of Okta Workforce Identity are SSO, MFA, and beneficial feature sets."
"Duo was clearly purchased, and Cisco has a lot of other panels for their Firepower products, et cetera. They need to continue bringing it, Umbrella, and the endpoint pieces even more together and make the integration a little more seamless among all of them."
"Integration with a product such as Microsoft Sentinel would be great. As the product continually improves, I'm unsure if this feature is available."
"We found it difficult to integrate it into our broader product family of Microsoft tools and other applications used across our organization."
"Technical support could be improved. I don't think all support should have to go through an agreement."
"One area that might be improved is that setting up SMS texting is not as easy as using the app, even though it does support it."
"We first deployed Duo Security for our company with the VPN, and afterward, about a year later, we implemented it for a customer of ours where we offered infrastructure as a service. When I tried to establish a VPN connection through Duo Security, it did not function well on that version, which was the latest one at the time. So, I had to make a copy of the machine and then implement Duo Security with the VPN because it did not function well with the newer version."
"The only time I really had some negative feedback for them was about the UI of their mobile app, but they improved it in the last version. It is good on the functionality side, but their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. If you are on a monthly term or a yearly contract, you basically pay the same price, and that is very unusual. Normally, there is a discount when someone signs up for the 12-month system."
"Duo Security could improve by being more compatible with other vendors."
"The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface."
"The solution is very expensive."
"The training is too costly."
"Okta Workforce Identity could improve the support system, they are too slow."
"The product does not offer enough integration capabilities."
"We still had to write several internal programs/scripts to complete the user-provisioning process. Okta does not have the ability to provision mailbox accounts for on-premise Exchange or in a hybrid O365 environment. The Group Push function from Okta to AD did not work reliably in our environment."
"We've not had any problems with Okta."
"A room for improvement in Okta Workforce Identity is its price. It could be cheaper. The biggest benefit of the solution is that everything works securely without extra steps, so you're saving on your workforce's time and effort because your applications work smoothly and securely, but you'd need to pay some amount of money for that. Another area that could be improved, though not necessarily regarding Okta Workforce Identity, is the SSO applications because so many of the source applications charge extra money to put the SSO to work, which means you have to buy a more expensive license. Nowadays, SSO is a mainstream functionality and it should be out-of-the-box in those applications because it's so easy to set up."
Cisco Duo is ranked 2nd in Single Sign-On (SSO) with 55 reviews while Okta Workforce Identity is ranked 4th in Single Sign-On (SSO) with 56 reviews. Cisco Duo is rated 8.8, while Okta Workforce Identity is rated 8.6. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and Cisco ISE (Identity Services Engine), whereas Okta Workforce Identity is most compared with Google Cloud Identity, Microsoft Entra ID, SailPoint IdentityIQ, Saviynt and Fortinet FortiAuthenticator. See our Cisco Duo vs. Okta Workforce Identity report.
See our list of best Single Sign-On (SSO) vendors, best Authentication Systems vendors, and best ZTNA as a Service vendors.
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