We performed a comparison between Cisco Duo and PingID based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The flexibility is the most valuable feature. We use it for the app on the phone. When we're at different locations, the phone is usually there, so we can use that. It has just been a very flexible option."
"The app has greater stability than rival solutions such as Google Authenticator, and Duo Push authentication is a valuable feature."
"The most valuable features of Duo Security are visibility and OTP authentication. The OTP is very important because it is a self-enrollment feature, you are able to enroll users very quickly with a shorter time period."
"It was a simple way of providing two-factor authentication for remote access when we hit the COVID pandemic. It was very easy and quick to get it going."
"The ease of deploying Cisco Duo Security and onboarding has greatly benefited our customers."
"Multifactor authentication and secure two-factor authentication are the most valuable features. It's been around for a while, but now it's becoming an enforced behavior as opposed to something that you used to do as optional."
"It's easy to use for the security part, and it helps to improve our security posture."
"The most valuable feature is the ability for users to connect securely to the office using the VPN."
"It provides ease of connecting all our devices."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"This is a user-friendly solution."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"It is a scalable solution...It is a stable solution."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"We use the product to run different reports."
"While two-factor authentication with mobile devices provides a high level of security, it's still not foolproof, as someone could potentially steal your phone. It would be beneficial to have information about the authentication location."
"I'd like to see it integrated into other applications. I know there are some integrations, but I haven't been able to explore that any further."
"I would like to see Duo Security increase the time that the users have to log into the devices. The maximum time interval is 50 minutes at the moment, and I would like it to be 60 minutes. When you try to log into a device and have to authenticate yourself, sometimes it's not very pleasant. It's not the best thing particularly if you have to do this every 50 minutes, which is the maximum time that Duo gives. This makes it difficult to use and does not save time."
"One area that might be improved is that setting up SMS texting is not as easy as using the app, even though it does support it."
"I wouldn't mind seeing some options for remembering a device for a short period of time or a specific login, particularly for administrative engineering staff, as we may be logging in to four or five different services."
"Reducing or eliminating the "telephony credits" system used by Duo would be great."
"Cisco can further enhance the integrations, as they possess exceptional integrations with various providers' products and feature sets."
"They could just continue to add more integrations."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"The management console needs to be improved. PingID should revise it."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"PingID would benefit from a better user interface for integration."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
Cisco Duo is ranked 2nd in Authentication Systems with 55 reviews while PingID is ranked 7th in Authentication Systems with 14 reviews. Cisco Duo is rated 8.8, while PingID is rated 8.4. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and UserLock, whereas PingID is most compared with Microsoft Entra ID, ForgeRock, PingFederate, SailPoint IdentityIQ and CyberArk Identity. See our Cisco Duo vs. PingID report.
See our list of best Authentication Systems vendors.
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