Compare Cisco TelePresence vs. ConnectWise Control

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Most Helpful Review
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The SpeakerTrack feature is the most valuable feature."

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"The remote management piece is the most valuable aspect of the solution for us due to the fact that we can support our clients after hours.""Due to the fact that we can help our clients virtually, the solution has allowed us to reduce our travel costs by about 90%.""You can bring up a command prompt remotely and execute commands without having to disturb the user."

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Cons
"I was in touch with one of our clients and they mentioned that they would like to have a holographic video conferencing. It would be great if that feature would be added."

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"The solution is a little bit complicated when you want to implement it.""Something that I would like to see in the future is mobile video streaming. They do provide audio conferencing, but seeing the problem makes it easier to solve the problem. If they had video streaming, if a client had a physical problem with something and I couldn't get remote access, the client could use his mobile phone to show me the problem. In these cases, even if a client's systems were down, I could help, so long as I had a mobile phone environment.""I really didn't care for the onboarding process and it is something that should be improved."

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Pricing and Cost Advice
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"We pay $3,000 USD for the service, yearly upfront."

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Top Answer: You can bring up a command prompt remotely and execute commands without having to disturb the user.
Top Answer: We pay $3,000 USD for the service, yearly upfront. There are no costs in addition to the standard licensing fees.
Top Answer: I really didn't care for the onboarding process and it is something that should be improved. They just sent me an email and said, "Hey, here's your account", and I have a group of folks using it. I… more »
Ranking
20th
out of 59 in Virtual Meetings
Views
1,334
Comparisons
953
Reviews
0
Average Words per Review
389
Rating
N/A
7th
out of 59 in Virtual Meetings
Views
2,417
Comparisons
1,622
Reviews
3
Average Words per Review
977
Rating
8.7
Popular Comparisons
Also Known As
TelePresence
ScreenConnect
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Overview
Cisco TelePresence Server brings multiparty video to unified communications deployments. Its flexible video, audio, and content-sharing capabilities allow users to participate in video conferences with multiple parties. Users can easily create, launch, and join meetings using standards-based video endpoints. Or their mobile devices or Cisco WebEx clients. Or even third-party video endpoints. The server provides high-quality, standards-based video conferencing for mobile, desktop, and room systems.

ConnectWise Control is a fast, reliable and secure remote support, access and meeting solution. Use remote support and access to repair computers, provide updates, and manage machines. Conduct online seminars and presentations using remote meetings. ScreenConnect includes the same features as competing remote control solutions.

Offer
Learn more about Cisco TelePresence
Learn more about ConnectWise Control
Sample Customers
Afni, AGCO, Bellevue, Came Group, Children's Hospital of Orange County (CHOC Children's), Del Papa Distributing, Instituto Zaldivar, ING Bank, Moffitt Cancer Center, Park Nicollet, Pentana Solutions Australia, San Jose State University, Sub-Zero Wolf, Transwestern and Metropolis Investment Holdings, Vital Images
Jon Rosen Systems
Top Industries
VISITORS READING REVIEWS
Comms Service Provider35%
Computer Software Company15%
Government11%
Manufacturing Company6%
REVIEWERS
Hospitality Company18%
Wellness & Fitness Company18%
Construction Company9%
Healthcare Company9%
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider16%
Construction Company6%
Government5%
Company Size
No Data Available
REVIEWERS
Small Business65%
Midsize Enterprise20%
Large Enterprise15%
Find out what your peers are saying about TeamViewer, Zoom Video Communications, Cisco and others in Virtual Meetings. Updated: June 2021.
509,641 professionals have used our research since 2012.

Cisco TelePresence is ranked 20th in Virtual Meetings with 1 review while ConnectWise Control is ranked 7th in Virtual Meetings with 3 reviews. Cisco TelePresence is rated 0.0, while ConnectWise Control is rated 8.6. The top reviewer of Cisco TelePresence writes "The equipment is easy to handle and it simple to use". On the other hand, the top reviewer of ConnectWise Control writes "Easy to use, simple to white label, and offers great stability". Cisco TelePresence is most compared with Polycom RealPresence Clariti, Webex, Cisco Meeting Server, Zoom and LifeSize, whereas ConnectWise Control is most compared with TeamViewer, Microsoft Remote Desktop Services, LogMeIn Pro, Check Point Remote Access VPN and BeyondTrust Remote Support.

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