We performed a comparison between Cisco TelePresence and ConnectWise ScreenConnect based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have a dual screen option to enable video and content sharing."
"TelePresence allows our customers to have a quick meeting while traveling and still be effective. It saves time and money."
"The most valuable features of Cisco TelePresence are the basic standard features and the ease of use. Additionally, the configuration and integration are exemplary."
"The configuration is a valuable."
"The SpeakerTrack feature is the most valuable feature."
"PresenterTrack cameras improve the meeting experience."
"It was stable. So, I would rate the stability a ten out of ten."
"Telepresence's most valuable feature is keeping highly paid employees, such as executives, on the ground instead of wasting time flying around the world. So if you have the right telepresence plan and form, it's not just the video cameras and the systems behind them, it's the way you lay out your meeting room.You can have multiple offices interconnecting in a single meeting, and it looks like everybody's in the same big conference room together because the telepresence yields such a fantastic amount of clarity."
"You can bring up a command prompt remotely and execute commands without having to disturb the user."
"Being able to flip quickly between however many monitors that I have running, detune the video for black and white, or with fewer colors to make it faster, is amazing."
"Offers more security than TeamViewer, Google Remote Desktop, and Zoom. It's a stable, feature-rich solution that's easy to set up and easy to scale."
"The initial setup is fairly straightforward."
"The product's two-factor authentication means we are not worried like before about the state of our security."
"Valuable features include the responsiveness, ability to tune up and tune down the connection, and video."
"Due to the fact that we can help our clients virtually, the solution has allowed us to reduce our travel costs by about 90%."
"it gives me the ability to remotely connect to machines that I manage without user intervention."
"The tool is expensive."
"The calling features can be improved."
"I was in touch with one of our clients and they mentioned that they would like to have a holographic video conferencing. It would be great if that feature would be added."
"MX800 comes only with one available DVI port. A few more HDMI ports will improve the system's capability."
"The price of Cisco TelePresence overall should be reduced."
"I would rate my experience with the initial setup a three out of ten, with ten being expensive. It was complex with badges and certificates. Too crazy."
"The solution is a little bit complicated when you want to implement it."
"Mobile interface."
"On a Linux machine, there are different limitations that are not there on a Windows Server. Much more limitations exist on Linux deployments."
"Something that I would like to see in the future is mobile video streaming. They do provide audio conferencing, but seeing the problem makes it easier to solve the problem. If they had video streaming, if a client had a physical problem with something and I couldn't get remote access, the client could use his mobile phone to show me the problem. In these cases, even if a client's systems were down, I could help, so long as I had a mobile phone environment."
"The solution should add the ability to video chat with the user on the other end."
"There needs to be a way to run the agent without installing, like GoToAssist."
"There is one back-end issue that I am running into at some of locations where I login to provide support, and sometimes port 443 is blocked. That is what it uses to connect. So, I am having to do workarounds to get a session started."
"For my company, just installing the software and using it is very easy. But if I need to give one of my customers access to their machines, the process that you have to go through is some 15 to 20 steps. You have to create a group, and then you have to assign a policy. It takes 15 to 20 minutes to set up someone for remote access to their own machine."
Cisco TelePresence is ranked 10th in Virtual Meetings with 7 reviews while ConnectWise ScreenConnect is ranked 7th in Virtual Meetings with 37 reviews. Cisco TelePresence is rated 8.0, while ConnectWise ScreenConnect is rated 8.4. The top reviewer of Cisco TelePresence writes "A scalable solution that needs some improvement in pricing and stability". On the other hand, the top reviewer of ConnectWise ScreenConnect writes "Multifeatured remote access software which offers security, stability, and easy scalability". Cisco TelePresence is most compared with Zoom, Webex, Polycom RealPresence Clariti and Cisco Meeting Server, whereas ConnectWise ScreenConnect is most compared with Microsoft Remote Desktop Services, Check Point Remote Access VPN, TeamViewer, LogMeIn Pro and BeyondTrust Remote Support. See our Cisco TelePresence vs. ConnectWise ScreenConnect report.
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