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ConnectWise ScreenConnect vs MSP360 Remote Desktop comparison

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ConnectWise ScreenConnect

Read 37 ConnectWise ScreenConnect reviews
1,910 views|1,299 comparisons
92% willing to recommend
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MSP360 Remote Desktop

118 views|90 comparisons
Comparison Buyer's Guide
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Buyer's Guide
Remote Access
March 2024
Executive Summary

We performed a comparison between ConnectWise ScreenConnect and MSP360 Remote Desktop based on real PeerSpot user reviews.

Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access.
To learn more, read our detailed Remote Access Report (Updated: March 2024).
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768,740 professionals have used our research since 2012.
Featured Review
Todd Blake
Simple to set up, reasonable pricing, and useful remote control capabilities
It's crucial to our day-to-day solution because we can very easily remote to a user's computer. For example, I'm home today. If someone opens up a... Read more →
Use MSP360 Remote Desktop?
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "Good price and works well."
  • "Their licensing model is good, their pricing model is good, their service is good; bandwidth is excellent. They're consistent."
  • "I think the product's pricing is a good value. I paid $600 a year and that was fine for me. It was about $50 a month. Licensing is all very straightforward."
  • "It is priced well and it is still a great value. Although I have been reading a lot about Splashtop. They are getting pretty competitive on their pricing, including a fairly easy to use remote support for mobile applications, like iOS and Android."
  • "Pricing is fair for Control and the licensing is simple."
  • "The cloud version is relatively inexpensive, but the on-premise version is expensive if you do not need three technicians, only one or two for concurrent sessions."
  • "It is priced fairly."
  • "Make sure you have enough licensing for all the techs that you have."

    • More ConnectWise ScreenConnect Pricing and Cost Advice →

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    Questions from the Community
    What do you like most about ConnectWise Control?
    Top Answer:The product is really easy to deploy.
    Read all 15 answers   →
    What is your experience regarding pricing and costs for ConnectWise Control?
    Top Answer:I download the product for free with ConnectWise RMM's license.
    Read all 13 answers   →
    What needs improvement with ConnectWise Control?
    Top Answer:All the features provided by the product in terms of screen connectors have been good. There can be some complexities when running patches or when building up all the profiles, making them areas where… more »
    Read all 17 answers   →
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    Earn 20 points

    Ranking
    8th
    out of 44 in Remote Access
    Views
    1,910
    Comparisons
    1,299
    Reviews
    5
    Average Words per Review
    504
    Rating
    9.6
    32nd
    out of 44 in Remote Access
    Views
    118
    Comparisons
    90
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    ConnectWise Control, ScreenConnect
    CloudBerry Remote Assistant
    Learn More
    ConnectWise
    MSP360
    Video Not Available
    Overview

    With ConnectWise ScreenConnect, you can seamlessly connect to desktops, mobile devices, and more, ensuring that customer downtime is a thing of the past. With world-class security features, including AES-256 encryption and two-factor authentication, ConnectWise ScreenConnect is ready to safeguard your interactions right out of the box. What sets ConnectWise ScreenConnect apart is the power of customization – white-label your software with hundreds of appearance options to showcase your unique brand in every support interaction. In the ScreenConnect Support Premium edition, experience ConnectWise View, enabling live stream sessions for real-time hardware troubleshooting via the user's mobile device camera. Plus, with our robust configurability and granular permissions, you can tailor the experience to your exact needs, equipping your team with the precise access they require.

    MSP360™ Remote Desktop is a remote desktop software that allows to quickly and securely connect to remote computers and provide support over the internet.

    Sample Customers
    Jon Rosen Systems
    Information Not Available
    Top Industries
    REVIEWERS
    Hospitality Company11%
    Healthcare Company11%
    Media Company11%
    Wellness & Fitness Company11%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Healthcare Company8%
    Financial Services Firm8%
    Comms Service Provider7%
    No Data Available
    Company Size
    REVIEWERS
    Small Business54%
    Midsize Enterprise21%
    Large Enterprise25%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise17%
    Large Enterprise51%
    No Data Available
    Buyer's Guide
    Remote Access
    March 2024
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    Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access. Updated: March 2024.
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    768,740 professionals have used our research since 2012.

    ConnectWise ScreenConnect is ranked 8th in Remote Access with 37 reviews while MSP360 Remote Desktop is ranked 32nd in Remote Access. ConnectWise ScreenConnect is rated 8.4, while MSP360 Remote Desktop is rated 0.0. The top reviewer of ConnectWise ScreenConnect writes "Multifeatured remote access software which offers security, stability, and easy scalability". On the other hand, ConnectWise ScreenConnect is most compared with Microsoft Remote Desktop Services, Check Point Remote Access VPN, TeamViewer, LogMeIn Pro and BeyondTrust Remote Support, whereas MSP360 Remote Desktop is most compared with .

    See our list of best Remote Access vendors.

    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.