Compare CloudCheckr Cloud Management Platform vs. Freshservice

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Most Helpful Review
Use CloudCheckr Cloud Management Platform? Share your opinion.
Find out what your peers are saying about CloudCheckr Cloud Management Platform vs. Freshservice and other solutions. Updated: January 2021.
455,536 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It's one of the leading players for cloud optimization. It's hard to find anything better.""It will automatically suggest areas for optimization."

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"We find its ability to track what's going on with each request very valuable. We are also able to merge ticket requests and assign them to different groups in the company. We have another department that uses the same system.""The overall functionality of the product is excellent."

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Cons
"Self-healing could be a bit smoother and a bit cleaner, easier to access and more functional. That would help.""Many features still need to be implemented in this tool."

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"They can improve the search. While searching the inventory, when I cancel a selected category, the search box disappears, and I have to reload the page. It is a small glitch. Currently, we can have only one plan per subscription. All users have to be on the same plan. We can't have two users for plan A and five users for plan B. It might be good if there was an option to have different plans within one subscription so that you can assign each agent to the corresponding plan.""The product should look at BCM or ServiceNow and see if there are features that would make nice additions. It would help them stay competitive."

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Pricing and Cost Advice
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"It is good for the price you pay. It has different plans. If you need all features, you need to go for a higher plan. Currently, with the second tier plan, you cannot completely separate the group of agents. So, the agent in each group can see another person's ticket. You also cannot modify the rules based on the viewable, readable stuff and cannot have a custom role in this plan. If you want to do that, you have to go for a higher plan. It works in our case because it doesn't matter if the other group can see our ticket because it doesn't contain anything sensitive. We also didn't need the project or change management features. That's why we didn't go with a higher plan.""The pricing information is on their website. It's my understanding that their Pro Plan, for example, is around $89/month."

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Questions from the Community
Top Answer: It will automatically suggest areas for optimization.
Top Answer: There is a lot of manual intervention required and we have to input a lot of data. Many features still need to be implemented in this tool.
Top Answer: We are a solution provider and we use this platform to provide services to our customers. Our clients use this to financially optimize their cloud platform. Based on their utilization it helps to… more »
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Ranking
16th
out of 71 in Cloud Management
Views
1,918
Comparisons
1,407
Reviews
2
Average Words per Review
409
Rating
8.0
10th
out of 71 in Cloud Management
Views
1,824
Comparisons
1,336
Reviews
2
Average Words per Review
855
Rating
8.5
Popular Comparisons
Compared 39% of the time.
Compared 9% of the time.
Compared 6% of the time.
Compared 6% of the time.
Also Known As
CloudCheckr CMPFlint
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CloudCheckr
Freshworks
Overview

The CloudCheckr Cloud Management Platform (CMP) provides full visibility and control to reduce costs, improve cybersecurity posture, and automate critical tasks to accelerate cloud agility for modern enterprises and service providers.

Freshservice is a Cloud-based IT Service Desk and IT Service Management (ITSM) solution that currently serves more than 13000 SMB, mid-market, and enterprise customers worldwide. Freshservice is designed using ITIL best practice to help IT organizations focus on what’s most important - exceptional service delivery and customer satisfaction. Freshservice is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshsales CRM Software, Freshchat Customer Messaging Software etc. - with more than 150000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

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Sample Customers
HATech, Vimeo, RackSpace, NASA, Pearson Education, Fannie Mae, Smartronix, Ingram Micro, MediaMath, FOCoS Innovations, Ocado, Cloudar, Cornell UniversitySinclair Broadcast Group, Western Carriers, Judson University, Golf Canada, Travix, Proxama, Paymentez, Ready Auto Transport
Top Industries
VISITORS READING REVIEWS
Computer Software Company41%
Comms Service Provider18%
Retailer6%
Financial Services Firm4%
VISITORS READING REVIEWS
Computer Software Company25%
Comms Service Provider18%
Media Company10%
Healthcare Company7%
Company Size
No Data Available
REVIEWERS
Small Business71%
Midsize Enterprise14%
Large Enterprise14%
Find out what your peers are saying about CloudCheckr Cloud Management Platform vs. Freshservice and other solutions. Updated: January 2021.
455,536 professionals have used our research since 2012.

CloudCheckr Cloud Management Platform is ranked 16th in Cloud Management with 2 reviews while Freshservice is ranked 10th in Cloud Management with 2 reviews. CloudCheckr Cloud Management Platform is rated 8.0, while Freshservice is rated 8.6. The top reviewer of CloudCheckr Cloud Management Platform writes "Enterprise-grade solution for cloud optimization that offers excellent support". On the other hand, the top reviewer of Freshservice writes "Easy to use and implement with a good user interface". CloudCheckr Cloud Management Platform is most compared with CloudHealth, Azure Cost Management, Cloudability, AWS Trusted Advisor and Nutanix Xi Beam, whereas Freshservice is most compared with ServiceNow, JIRA Service Desk, ManageEngine ServiceDesk Plus, Freshdesk and Zendesk Guide. See our CloudCheckr Cloud Management Platform vs. Freshservice report.

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