Freshservice Pros and Cons

Freshservice Pros

Timothy Ellis
Student with 11-50 employees
It allowed the development team to concentrate on the client’s requirements instead.
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Freshservice Cons

Timothy Ellis
Student with 11-50 employees
The reporting and management information (MI) are very limited, and stopped realistic and timely reporting on outstanding incidents.
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Find out what your peers are saying about Freshworks, ServiceNow, Atlassian and others in Help Desk Software. Updated: October 2019.
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