We performed a comparison between ConnectWise ScreenConnect and Google Hangouts based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."You can bring up a command prompt remotely and execute commands without having to disturb the user."
"The product's two-factor authentication means we are not worried like before about the state of our security."
"The unattended access functionality is a valuable feature, because I can go in at any time that I want, deploy fixes, or do maintenance."
"It is super easy to use and relatively inexpensive."
"Offers more security than TeamViewer, Google Remote Desktop, and Zoom. It's a stable, feature-rich solution that's easy to set up and easy to scale."
"It's very easy to use, very easy to understand. It gives us remote access to the PC without any issues."
"The product is really easy to deploy."
"Valuable features include the responsiveness, ability to tune up and tune down the connection, and video."
"The most valuable features of the solution are its ability to allow the sharing of screens and the way it allows a user to take control of another system."
"We use Google Hangouts to chat and exchange some quick information."
"The most valuable feature of Google Hangouts is there are no predefined or meeting durations. For example, Zoom meetings have a set duration, typically ranging from thirty minutes to an hour, whereas Google Meet meetings can continue indefinitely. Additionally, it is effortless to generate a meeting, whether it is a live session or for future use, and distribute your link to others, making these aspects appealing to me."
"The solution's stability is the most valuable feature."
"The screen sharing is the most valuable feature. It ties in with Google docs and Google sheets so that we can work on a single document as a whole group of us at once. That's the biggest feature we rely on."
"The solution is stable."
"Google Meet has excellent audio quality, good images, and a robust set of features."
"Communication platform that's effective in project planning, project status communication, and virtual meetings. Setting it up is straightforward."
"There is an issue which is pretty rare, but I find it at least when connecting from my mobile device. I am forced to refresh the screen by changing the screen quality to get screen updates. This only happens sometimes."
"On a Linux machine, there are different limitations that are not there on a Windows Server. Much more limitations exist on Linux deployments."
"They could provide a toolbox for the plan I'm on."
"Mobile interface."
"There is one back-end issue that I am running into at some of locations where I login to provide support, and sometimes port 443 is blocked. That is what it uses to connect. So, I am having to do workarounds to get a session started."
"The solution is a little bit complicated when you want to implement it."
"The solution should add the ability to video chat with the user on the other end."
"Support for PAC files on the guest's side and support for proxy on the host's side. Currently, there is no support for guest-side PAC files or for the host-side proxy (which uses authentication)."
"The solution could integrate more automation into the product."
"The only issue with the solution is that we can't split the video of participants into separate screens, which can make it difficult to manage the cameras of participants."
"Google Hangouts could improve by allowing someone to record a meeting without the need to have a company email. You cannot record with a Gmail account."
"There is no delete option for messages which could be an added feature in a future release."
"The solution can improve by having more integration with different platforms."
"Google Hangouts should add a feature to show how someone connects, such as via a laptop or phone. If you know if someone is using a laptop you can ask them to share their screen."
"We've noticed the product works better in Chrome and doesn't work as well in Safari browsers."
"I would like to see more focus on features for interacting with the participants in a group chat, such as screen sharing."
ConnectWise ScreenConnect is ranked 7th in Virtual Meetings with 37 reviews while Google Hangouts is ranked 6th in Virtual Meetings with 51 reviews. ConnectWise ScreenConnect is rated 8.4, while Google Hangouts is rated 8.2. The top reviewer of ConnectWise ScreenConnect writes "Multifeatured remote access software which offers security, stability, and easy scalability". On the other hand, the top reviewer of Google Hangouts writes "A tool for personal use with good screen-sharing capabilities". ConnectWise ScreenConnect is most compared with Microsoft Remote Desktop Services, Check Point Remote Access VPN, TeamViewer, LogMeIn Pro and BeyondTrust Remote Support, whereas Google Hangouts is most compared with Zoom. See our ConnectWise ScreenConnect vs. Google Hangouts report.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
