We performed a comparison between ConnectWise ScreenConnect and F5 BIG-IP Access Policy Manager (APM) based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is super easy to use and relatively inexpensive."
"The flexibility to manage bandwidth and organize connections, and the price, make ConnectWise a really good choice."
"The product is really easy to deploy."
"I've noted an ROI while using the solution."
"The unattended access functionality is a valuable feature, because I can go in at any time that I want, deploy fixes, or do maintenance."
"Offers more security than TeamViewer, Google Remote Desktop, and Zoom. It's a stable, feature-rich solution that's easy to set up and easy to scale."
"You can bring up a command prompt remotely and execute commands without having to disturb the user."
"Due to the fact that we can help our clients virtually, the solution has allowed us to reduce our travel costs by about 90%."
"The tool is reliable and easy to configure."
"Our customers have never complained about the stability"
"The load balancing features are valuable."
"This is a product that is easy to install and integrate, and it is simple to use."
"Stickiness is the most valuable feature of the product."
"We have seen a return on investment from F5 BIG-IP Access Policy Manager. It provided access at a time when we didn't have it."
"The most valuable feature is the virtual IP creation. It's our most frequently used feature."
"The solution is stable and reliable."
"I would like to see more overlap, meaning, I would like to be able to see what processes are running on a computer, for example, or what services are running."
"The solution is a little bit complicated when you want to implement it."
"I would like ConnectWise Control to be more transparent on the real costs to renew their license."
"There could be improvement to the remote command line tools."
"There is an issue which is pretty rare, but I find it at least when connecting from my mobile device. I am forced to refresh the screen by changing the screen quality to get screen updates. This only happens sometimes."
"We have had issues. We have had circumstances, for reasons we don't know, where the service will stop running, and when the service stops running that computer no longer becomes reachable. We haven't really seen that so much on desktops, but we have seen that happen quite frequently on server operating systems, Server 2008, Server 2012. You can install the product and then a week down the road it will just stop."
"For my company, just installing the software and using it is very easy. But if I need to give one of my customers access to their machines, the process that you have to go through is some 15 to 20 steps. You have to create a group, and then you have to assign a policy. It takes 15 to 20 minutes to set up someone for remote access to their own machine."
"I was not thrilled with their support. I do not have a lot of time to deal with the attention which is needed to fix issues."
"F5 BIG-IP APM disconnects when you leave it for long enough, but that is natural for IT solutions to do. That's a little bit frustrating."
"F5 BIG-IP Access Policy Manager has room for improvement in integration with other products."
"I'd suggest improved documentation integration directly within the GUI. Right now, finding comprehensive documentation often requires going to external websites like the community portal."
"The price of this product can be improved."
"The technical support’s response time must be improved."
"Integrating identity providers and single sign-on solutions can simplify user authentication and access control."
"In my opinion, the GUI side needs some improvement based on my usage. Sometimes, it doesn't work as efficiently as the CLI side."
"The solution is quite costly."
More F5 BIG-IP Access Policy Manager (APM) Pricing and Cost Advice →
ConnectWise ScreenConnect is ranked 8th in Remote Access with 37 reviews while F5 BIG-IP Access Policy Manager (APM) is ranked 12th in Remote Access with 13 reviews. ConnectWise ScreenConnect is rated 8.4, while F5 BIG-IP Access Policy Manager (APM) is rated 8.2. The top reviewer of ConnectWise ScreenConnect writes "Multifeatured remote access software which offers security, stability, and easy scalability". On the other hand, the top reviewer of F5 BIG-IP Access Policy Manager (APM) writes " Facilitates packet inspection, modification, and offloading and offers visibility and troubleshooting capabilities, allowing for pre-production server testing". ConnectWise ScreenConnect is most compared with Microsoft Remote Desktop Services, Check Point Remote Access VPN, TeamViewer, LogMeIn Pro and BeyondTrust Remote Support, whereas F5 BIG-IP Access Policy Manager (APM) is most compared with Citrix Gateway, CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), Microsoft Remote Desktop Services and Ivanti Connect Secure. See our ConnectWise ScreenConnect vs. F5 BIG-IP Access Policy Manager (APM) report.
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