We performed a comparison between CyberArk Privileged Access Manager and Thales SafeNet Trusted Access based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This is a complete solution that can detect cyber attacks well."
"The implementation of the PSM proxy has reduced the specific risk of "insider attacks" on our domain controllers and SLDAP servers by eliminating direct user login by an open secure connection on the user's behalf without ever revealing the privileged credentials."
"AIM has been a great help in automating password retrieval which removes the need for hard-coded credentials."
"I love the ability to customize the passwords: the forbidden characters, the length of the password, the number of capital, lowercase, and special characters. You can customize the password so that it tailor fits, for example, mainframes that can't have more than eight characters. You can say, "I want a random password that doesn't have these special characters, but it is exactly eight characters," so that it doesn't throw errors."
"We are able to rotate credentials and have privileged account access."
"Provides improved security around having your credentials locked down and rotated regularly."
"Helped us meet our standards and requirements to help us comply with industry standards and banking regulations."
"The most valuable feature of CyberArk Privileged Access Manager is privileged threat analytics."
"The solution is simple to use."
"The validation and integrity features of the endpoint are great."
"The interface is easy to use."
"When something comes out, it's generally airtight and works as advertised. However, sometimes they are a little bit slow to keep up with what's coming out. In 2017, for example, they released support for Windows Server 2016, which had been out for a year or so."
"We don't often contact technical support, but when we do it, the response could be faster and better."
"This is probably a common thing, but they do ask for a lot of log files, a lot of information. They ask you to provide a lot of information to them before they're willing to give you anything at all upfront. It would be better if they were a little more give-and-take upfront: "Why don't you try these couple of things while we take your log files and stuff and go research them?" A little bit of that might be more helpful."
"I would like to see better automation in granting access, better tools, more efficient tools, to be able to customize the solution that CyberArk provides."
"Stability is a huge concern right now. We are on a version which is very unstable. We have to upgrade to stabilize it. It is fine, but the problem is we have to hire CyberArk to do the upgrade. This costs money, and it is their bug."
"If you are an administrator or architect, then the solution is kind of complicated, as it is mostly focused on the end user. So, they need to also focus on the people who are implementing it."
"CyberArk PAM is a very broad product as everyone's requirements for implementation are different. In our particular case, the initial implementation was planned and developed by people who didn't know our specific network requirements, so the initial implementation needed to be tweaked over time. While this is normal, at the time all these "major" changes required CyberArk professional services to come in-plant and "assist" with the changes."
"The web interface has come a long way, but the PrivateArk client seems clunky and not intuitive. It could use an update to be brought up to speed with the usability of PVWA."
"SafeNet's reporting and monitoring features could be improved."
"There's a dependency on Microsoft Azure."
"Lacks the ability to integrate network monitoring solutions and authenticate the app users."
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Earn 20 points
CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews while Thales SafeNet Trusted Access is ranked 20th in Access Management. CyberArk Privileged Access Manager is rated 8.8, while Thales SafeNet Trusted Access is rated 8.4. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Thales SafeNet Trusted Access writes "Simple to use, easy to set up, and performs well". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas Thales SafeNet Trusted Access is most compared with Okta Workforce Identity, Microsoft Entra ID, Fortinet FortiAuthenticator, SailPoint IdentityIQ and Auth0. See our CyberArk Privileged Access Manager vs. Thales SafeNet Trusted Access report.
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