We performed a comparison between CyberArk Privileged Access Manager and Digital Guardian based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is one of the best solutions in the market. Ever since I started using this solution, there has not been any compromise when it comes to our lab."
"Technical support has been very responsive in navigating challenges. It is very easy to open a ticket."
"It is an extremely scalable solution."
"The technical support for this solution is very good. If I was to rate it on a scale of one to five, I would give it a five."
"The automatic rotation of credentials is probably the most useful feature."
"It is scalable."
"We also use CyberArk’s Secrets Manager. Because AWS is the biggest area for us, we have accounts in AWS that are being rotated by CyberArk. We also have a manual process for the most sensitive of our AWS accounts, like root accounts. We've used Secrets Manager on those and that has resulted in a significant risk reduction, as well."
"We utilize PTA, and we are now integrating that into our risk management program so we can identify the uses of the vault which are outside of the norm, e.g., people accessing after hours. It has reduced the amount of time that we are looking through logs and audit logs."
"In Digital Guardian, they have the cloud correlation servers that give you visibility work like EBR and the correlation server works very well for security analysis."
"The most valuable feature of Digital Guardian is its reputation. They have scored high on the Gartner Magic Quadrant."
"Some of the features that are highly appreciated are its robust data loss prevention capabilities, flexible deployment options, and the ability to monitor data transfer across multiple vectors."
"It has the added advantage of offering forensic analysis."
"The technical support is really terrific."
"There is a built-in endpoint detection response that helps save money."
"The feature we call desktop recording is the most valuable aspect of the solution. Not only can we collect data from the user's usage, but we also capture his screenshots when he is trying to steal the data."
"It has been scalable."
"We would like to expand the usage of the auto discovery accounts feed, then on our end, tie in the REST API for automation."
"One of our current issues is a publishing issue. If we whitelist Google Chrome, all the events of Google Chrome should be gone. It is not happening."
"The web access piece needs improvement. We have version 9.5 or 9.9.5, and now we have to upgrade to version 10."
"If we could have some kind of out-of-the box feature that you can simply say "no" so they don't have to go into a development mode, that would a really helpful feature."
"The Vault's disaster recovery features need improvement."
"We don't often contact technical support, but when we do it, the response could be faster and better."
"Online help needs to be looked into with live agent support."
"This product needs professional consulting services to onboard accounts effectively based user profiles."
"Digital Guardian is an excellent solution but our experience with the partner has been the most horrible experience we have ever had with any partner."
"The room for improvement with Digital Guardian is that it will be better with the Linux agent because it is the only DLP solution for Linux workstations. It still needs to upgrade the agents to the latest version for the Linux kernel."
"The solution has complexities around policy creation and deployment."
"I would like to see the workflow, to get all the rules and policies set up, be less complicated."
"The initial setup is a bit more complex than other solutions."
"Some features on Mac and Linux are not complete currently. For example, some device control features haven't been transferred over to the other systems. If they could have their Windows features also available on Mac and Linux, that would be perfect. Some of our customers have a Mac environment for their RD environment. Having the solution fully capable of handling everything in a Mac environment is crucial."
"Technical support could be better."
"There are a lot of issues with the current version of the Endpoint agent. It's not stable, it's resource-consuming, and there are some performance issues. If they could improve the stability of the agent it would be great."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews while Digital Guardian is ranked 10th in Data Loss Prevention (DLP) with 11 reviews. CyberArk Privileged Access Manager is rated 8.8, while Digital Guardian is rated 7.4. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Digital Guardian writes "Great data classification and data discover with built-in endpoint detection and response". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas Digital Guardian is most compared with Forcepoint Data Loss Prevention, Symantec Data Loss Prevention, Microsoft Purview Data Loss Prevention, Microsoft Defender for Endpoint and CrowdStrike Falcon. See our CyberArk Privileged Access Manager vs. Digital Guardian report.
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