We performed a comparison between CyberArk Privileged Access Manager and Symantec Advanced Threat Protection based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The credentials management capability is key to ensuring that the credentials are kept secure and that access to them is done on a temporary and event-driven basis."
"It is a robust product."
"The implementation of the PSM proxy has reduced the specific risk of "insider attacks" on our domain controllers and SLDAP servers by eliminating direct user login by an open secure connection on the user's behalf without ever revealing the privileged credentials."
"We also use CyberArk’s Secrets Manager. Because AWS is the biggest area for us, we have accounts in AWS that are being rotated by CyberArk. We also have a manual process for the most sensitive of our AWS accounts, like root accounts. We've used Secrets Manager on those and that has resulted in a significant risk reduction, as well."
"They just released Marketplace, and they are constantly releasing updates to the components and adding new components, like Conjur. This is something that we ran into with Secret Server and DevOps, so it is already scalable, but becoming more so in the future."
"DVR like video recording and text-based recording for easier audits."
"The Vault offers great capabilities for structuring and accessing data."
"It is a central repository. Therefore, if someone needs to access a server, then they go through CyberArk PAM. It provides a secure way to do this and CyberArk PAM records everything. For example, if you are connecting to a Linux server, then once you get into the Linux server and if it is integrated with CyberArk, it will automatically start recording everything that is being done. In most banks, seeing the recordings is very useful. If there are any gaps or something has happened which shouldn't have happened, then we can check the logs and videos. So, it gives security, in a robust manner, to the organization."
"The incident management on the solution is very good. You get a lot of detailed information about an incident. You also get a lot of documentation in connection with the CVI or integration."
"Currently we have 800-plus nodes connected with this solution, without any issues. The solution is scalable."
"Technical support is very responsive. You just have to open a ticket. They respond in a timely manner. Their response is good. I'm satisfied."
"What I like most about Symantec Advanced Threat Protection is its notification capability."
"The most valuable feature is Click-time URL protection."
"Technical support has been helpful and responsive."
"Real-time threat analysis is quick and takes action on threats immediately."
"You don't have to buy a separate email security platform. You can enable that using their endpoint, and I like that. You don't have to have two agents running on the same box."
"It's a big program. To scale excessively, locally, on an on-prem application, takes a lot of servers."
"The scalability, sometimes, is lacking. It works really well for more static environments... But for an environment where you're constantly spinning up new infrastructure or new endpoints, sometimes it has a hard time keeping up."
"We don't often contact technical support, but when we do it, the response could be faster and better."
"The product documentation has to be more precise in certain aspects with explanations for functionality limitations along with reference material or screenshots."
"We need a bit more education for our user community because they are not using it to its capabilities."
"When something comes out, it's generally airtight and works as advertised. However, sometimes they are a little bit slow to keep up with what's coming out. In 2017, for example, they released support for Windows Server 2016, which had been out for a year or so."
"We'd like to see the creation of some kind of memo field for each device account, which could be used, in our network at least, to leave a note about the device for either the security or network engineering team members."
"This is probably a common thing, but they do ask for a lot of log files, a lot of information. They ask you to provide a lot of information to them before they're willing to give you anything at all upfront. It would be better if they were a little more give-and-take upfront: "Why don't you try these couple of things while we take your log files and stuff and go research them?" A little bit of that might be more helpful."
"The cloud platform needs to have improvement in terms of the user interface and the different capabilities it has available. It needs to match the other leading next-gen EDR products that are available in the market. That's the reason why we are stepping away from Symantec. Their cloud environment is just generally lacking in comparison to others."
"Entire threat protection is not available for the advanced features."
"Scalability could be better."
"The support has dropped down to a five out of ten."
"The security features need to be improved."
"It also needs network-based threat protection for shared folders and files."
"An improvement could be made on the reporting because then it would be easier to collect information and submit it for compliance."
"It should be able to collect information if the agent is disabled."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews while Symantec Advanced Threat Protection is ranked 18th in Advanced Threat Protection (ATP) with 14 reviews. CyberArk Privileged Access Manager is rated 8.8, while Symantec Advanced Threat Protection is rated 7.8. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Symantec Advanced Threat Protection writes "Provides end-to-end antivirus protection and has good stability ". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas Symantec Advanced Threat Protection is most compared with Palo Alto Networks WildFire, Microsoft Defender for Office 365, Trellix Network Detection and Response, Check Point SandBlast Network and Fortinet FortiSandbox. See our CyberArk Privileged Access Manager vs. Symantec Advanced Threat Protection report.
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