We performed a comparison between Cybereason Endpoint Detection & Response and Trend Micro ServerProtect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The product's initial setup phase is very easy."
"The most valuable feature is the analysis, because of the beta structure."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The solution was relatively easy to deploy."
"Cybereason absolutely enables us to mitigate and isolate on the fly. Our managed detection response telemetry has dropped dramatically since we began using it. It's very top-of-mind. We were running some tabletop exercises and none of the detections were getting triggered by the managed security services provider. So we needed to find a solution that would trigger high-fidelity alerts. That was Cybereason and it dramatically changed our landscape from the detection and response perspective."
"The dashboard is very good and you can consider it as an interactive UI."
"Immediately we can pick up the computers in the network if any malicious operation that is triggered."
"The interface is user-friendly."
"Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations."
"I haven't had any issues with the solution. Stability-wise, I rate the solution a ten out of ten."
"The initial setup is not overly complicated."
"It gives all the information in a clear response."
"It can be managed from the cloud."
"It helps us quickly address potential issues and provides us with valuable insights."
"Virtual Batching and the intelligent anti-malware components are valuable security tools."
"The initial setup is very straightforward."
"ServerProtect's best feature is virtual patching, which takes care of patching even if your servers aren't updated with the latest threat definitions."
"Technical support was perfect."
"Allows us to protect OneDrive and SharePoint, and emails too."
"The most valuable feature is Data Loss Prevention (DLP)."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The solution should address emerging threats like SQL injection."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The only minor concern is occasional interference with desired programs."
"ZTNA can improve latency."
"Cannot be used on mobile devices with a secure connection."
"Reporting could be a bit more granular so that we had the ability to check regions and countries. I just noticed that, for instance, if I look at our servers, it's either "contained" or it's "not contained". I don't have the option, for instance, to look at countries. It only allows me to look at users as one big group."
"The deployment on individual endpoints is more geared toward larger organizations. It might prove to be a bit too complicated for a smaller organization. You need to know what you're doing when you're deploying the sensor."
"I feel that the product lacks reporting features and needs improvement."
"It should be more stable, and the sensor needs improvement in terms of connectivity."
"It initially took some time to deploy."
"The integration with Microsoft solutions and Microsoft capabilities needs to be improved."
"Its Microsoft PowerShell protections still need some compatibility improvements. We have run across just a few. It is compatible with 90% of what we have in our network, but there is that 10% that we are still struggling with as far as compatibility with the type of PowerShell scripts needed to run our day-to-day business."
"Compared to our previous endpoint, we have a lot more false positives and a lot more duplication of alerts. So we're chasing more alerts."
"Integration with different platforms could be an area for improvement in Trend Micro ServerProtect, e.g. it needs more integration. It could also be more secure and more stable. In the next release, this solution should also include more EDR visibility."
"The endpoint protection could always be stronger."
"I would like to see SMS notifications sent as alerts, in case we do not have access to our email."
"The cost is very high and it should be lower to be more competitive."
"Trend Micro is a little bit complicated when it comes to setting up special policies."
"There are a few areas of improvement. Despite its high performance, there are certain aspects related to the operating system that could be improved. Specifically, I find that the protection for certain actions requires more effort compared to other actions."
"No built-in vulnerability scanner for management solutions."
"We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming."
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Cybereason Endpoint Detection & Response is ranked 42nd in Endpoint Protection Platform (EPP) with 19 reviews while Trend Micro ServerProtect is ranked 48th in Endpoint Protection Platform (EPP) with 13 reviews. Cybereason Endpoint Detection & Response is rated 8.0, while Trend Micro ServerProtect is rated 7.8. The top reviewer of Cybereason Endpoint Detection & Response writes "It has helped us become more knowledgeable about our environment and aware of threats". On the other hand, the top reviewer of Trend Micro ServerProtect writes "Ensures comprehensive protection, monitoring capabilities, and real-time insightful information". Cybereason Endpoint Detection & Response is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Darktrace and VMware Carbon Black Endpoint, whereas Trend Micro ServerProtect is most compared with CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, Microsoft Defender for Endpoint, Kaspersky Endpoint Detection and Response Optimum and Bitdefender GravityZone Enterprise Security. See our Cybereason Endpoint Detection & Response vs. Trend Micro ServerProtect report.
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