Trend Micro ServerProtect Reviews

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Reseller
Senior Specialist - Security Solutions at a tech services company with 10,001+ employees
Mar 04 2020

What is most valuable?

There is some feature in ServerProtect called Virtual Batching, which helps to protect other servers in a system from threats or exploits. That is one of the most useful features. Then there is an anti-malware component with behavioral analysis and machine learning. That is also a very good feature… more »

What needs improvement?

From a technical perspective, I think ServerProtect is one of the best security products on the market. It is a mature product that already has most features that any product of this type has. What can be improved is that the cost is very high. So I feel that the cost should be reduced, even if it… more »

What's my experience with pricing, setup cost, and licensing?

I am not sure that I can give any exact advice as to the pricing because it will be different for each customer and for each solution. There are multiple variations of the product and the cost varies according to that. There really is no fixed cost because there are a lot of components that clients… more »

What other advice do I have?

The advice I have for people considering this product as a solution is that I would recommend to go ahead and work with this product. Do an evaluation based on your setup and see if it suits your environment. It is definitely a good product to work with. Take time to choose the components you need… more »
Real User
Cyber Security Engineer at a computer software company with 51-200 employees
May 07 2020

What is most valuable?

I like the fact that you can manage the solution from the cloud, so you don't have to be in the office to access the management console.

What needs improvement?

I don't think there are really any large areas of concern for me right now although it would be helpful if the endpoint security had a vulnerability scanner for management solutions built into it. It would mean that if, for example, a system had different patches it would also be able to report that… more »

Which solution did I use previously and why did I switch?

I've used Sophos a lot and have more experience with it. I prefer the Sophos portal, I think it's easier to use than Trend Micro in terms of navigating to a management portal. Sophos is actually pretty easy to deploy. I haven't deployed Trend Micro so I can't say how easy it is. Trend Micro could… more »

What other advice do I have?

I think all the solutions for endpoint protection are quite good, so if someone is looking for a product they should check the pricing because that's where the major difference is. Most of the solutions get the job done and they are good at detecting threats I would rate this product an eight out of… more »
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Real User
Head of IT Infrastructure at a transportation company with 1,001-5,000 employees
Feb 23 2020

What needs improvement?

The price of the product could be improved, other than that it's a perfect solution. I'd like to see an enhanced dashboard in the next release. Previously, when we used it as an on-prem solution they offered us the reporting server, which was amazing. We were able to get a weekly report that could be customized. When we moved to cloud this feature wasn't available so the dashboard needs to be… more »

What other advice do I have?

I would recommend this product to anyone. I don't have any issues with it. I would rate this product a nine out of 10.

Which other solutions did I evaluate?

I had initially looked at moving to Microsoft this year but unfortunately, the price was too high so we stayed with Trend Micro.
Real User
Networking & Security Specialist at a transportation company with 51-200 employees
Dec 10 2019

What is most valuable?

We've decided to change to a different solution. We liked Trend Micro, however our colleagues in the United States used Cylance as their primary endpoint protection.

What needs improvement?

When we looked at Cylance, in comparison to Trend Micro, there are some features that seem to be better on Cylance than on Trend Micro. Cylance offers, for example, an easier management console and some functions are easier to implement. Trend Micro is a little bit complicated when it comes to… more »

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is reasonable. Often, Trend Micro will quote a price, and if you say it's too much, at the last minute they will reduce the offer dramatically. There are no additional costs over and above the licensing.

What other advice do I have?

We use the on-premises deployment model. We never got to test the cloud, but I believe there was a big advantage to using the cloud. I'd rate the solution eight out of ten.
Zackeus Belang
Real User
Information Technology Security Assistant Manager at tabung amanah pekerja
May 30 2020

What is most valuable?

The most valuable feature is Data Loss Prevention (DLP). This solution easy to use.

What needs improvement?

I would like to see SMS notifications sent as alerts, in case we do not have access to our email. This way, we would know who is copying information outside of our data center. When malicious activity is detected, the packets should be removed from the traffic and saved on our server for analysis.

What's my experience with pricing, setup cost, and licensing?

Pricewise, this product is okay. I can't say that it is a problem for our company, but I have noticed that the price increases every year.

What other advice do I have?

I would rate this solution an eight out of ten.
MohammedIsmail
Real User
User at a hospitality company with 201-500 employees
Jan 21 2019

What do you think of Trend Micro ServerProtect?

What is our primary use case?

I use this solution for data blocking, software protection, and frame protection. 

What is most valuable?

We like that we can connect servers to client's PCs. 

What needs improvement?

I would like to see separate protections of my server and my client. There are other solutions out there that do this.  We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming. 

For how long have I used the solution?

One to three years.

Which other solutions did I evaluate?

We also looked at Kaspersky. 

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User Assessments By Topic About Trend Micro ServerProtect

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Trend Micro ServerProtect Questions

What is Trend Micro ServerProtect?

Trend Micro ServerProtect for Storage, powered by XGen security, leverages a blend of cross-generational threat protection techniques to safeguard a wide range of network attached storage systems by detecting and removing viruses and spyware in real time. This comprehensive storage security uses the industry-standard ICAP protocol to complement support for traditional RPC communication protocols. To simplify network protection for EMC, NetApp, and Hitachi Data Systems storage systems, ServerProtect for Storage provides automatic, incremental security updates and centralized management of servers via a web-based console.

Also known as
Trend Micro ServerProtect for Storage, ServerProtect, ServerProtect for Storage
Trend Micro ServerProtect customers

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