We compared CylancePROTECT and Intercept X Endpoint (Sophos) based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:
Comparison Results: CylancePROTECT and Sophos' Intercept X Endpoint are both endpoint security solutions that provide advanced technology and protection against threats. CylancePROTECT is appreciated for its simple deployment and implementation, accurate threat detection, and user-friendly dashboard. However, it is considered expensive and some have concerns about the quality of support. On the other hand, Intercept X Endpoint offers multi-platform capability, centralized management, and 24/7 monitoring. It also has fair pricing and helpful technical support. Suggestions for improvements include installation speed, performance impact, and pricing. In summary, CylancePROTECT prioritizes technological advancements while Intercept X Endpoint focuses on multi-platform capability and effective threat management.
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"NGAV and EDR features are outstanding."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Ability to get forensics details and also memory exfiltration."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Its setup is simple if you have a Windows device; it is executable."
"The most valuable features of CylancePROTECT are its powerful machine-learning capabilities and predictive intelligence."
"A user can continue to add endpoints and the solution will continue to perform well."
"Centralized dashboard online which can be used for managing a huge product."
"I rate the tool a ten out of ten when it comes to the ease of use or management part."
"It secures different entry points into the network."
"The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations."
"It does a good job of protecting us."
"The package we use also comes with spam filtering features, which are quite useful."
"The most valuable features of Sophos Intercept X are the ease of use and the policy options that are simple to understand. Overall, the protection is good."
"The most valuable features are ease of use and the GUI."
"The solution's initial setup process was straightforward."
"It is an intelligent tool."
"Sophos Intercept X has a host of valuable features, including its anti-malware feature, which we considered key."
"The most valuable features are the range and restriction."
"Ransomware protection is the most valuable feature of this solution."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"Detections could be improved."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"CylancePROTECT's dashboard could be more user-friendly."
"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"I would say one thing that they might need to bring in is protection for mobile devices."
"The solution’s user interface could be improved."
"It would be better if it can automatically generate a report for each and every user so that the users get to know the things that shouldn't be accessed from their PCs. It can have information about malicious and non-malicious sites so users are aware of them, and they don't access malicious websites. Such reports can be generated at the end of the day. We should also be able to get through to their support team quickly. Currently, it takes more than half an hour to get through to a technical person."
"They should keep doing what they're doing. Both of them have entered the EDR/MDR space, and they're keeping up with their competitors. I have a hard time understanding why their capabilities aren't garnering more attention."
"The initial setup was not very user-friendly."
"We are not able to merge the sub-estates. If we create multiple sub-states and there may be instances where a user is in a different sub-state, it may not be possible for us to relocate that user from one sub-state to another through the console. We have to merge them manually which is not ideal."
"There should be a report including a flowchart or diagram. It will be useful to evaluate the software’s effectiveness."
"It would be beneficial if you could expand support for Windows 7 and Windows Server 2008 without charging an additional fee."
"The solution's pricing could be better."
"We would like more application control in order to be able to schedule times and access."
CylancePROTECT is ranked 27th in Endpoint Protection Platform (EPP) with 39 reviews while Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 101 reviews. CylancePROTECT is rated 8.0, while Intercept X Endpoint is rated 8.4. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and ESET Endpoint Protection Platform, whereas Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Seqrite Endpoint Security. See our CylancePROTECT vs. Intercept X Endpoint report.
See our list of best Endpoint Protection Platform (EPP) vendors.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.