We performed a comparison between CylancePROTECT and ESET Endpoint Protection Platform based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The most valuable feature is the analysis, because of the beta structure."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"This is stable and scalable."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"What's most valuable in CylancePROTECT is the optics feature. I also like its easy-to-use and user-friendly dashboard and monitoring system."
"Its setup is simple if you have a Windows device; it is executable."
"The deployment of updates is easy."
"The solution’s AI is its most valuable feature."
"I rate the tool a ten out of ten when it comes to the ease of use or management part."
"The non-daily requirement to update signatures is the most valuable feature. From a functional point of view, it is pretty spot on. For instance, we compared an algorithm from five years ago to today's algorithm, and it was 98% accurate. It has the ability to detect and mitigate. In the industrial environment that we work in, there's what we call OT versus IT. You are IT Central, but this is OT. Generally, we don't have the same level of skillset as IT individuals or IT professionals have. This particular product doesn't require you to be a computer scientist to be able to understand its proprietary algorithm and to be able to deploy, use, and work within it. It integrates well with a robust SIEM or SOAR solution, and it plays nice with others. We use other detection solutions like CyberX or site provision with Cisco, and it plays nice. That's one of the things we really liked about it."
"I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"The product does not slow down the machine."
"Primarily used to protect computers from viruses and ransomware."
"All of our devices are integrated with the solution."
"I feel the solution to be beneficial in respect of features that I cannot find with SSTM's."
"The solution's features and pricing are pretty good."
"A feature we like is setting the GUI of ESET Endpoint Security/ESET File Security to silent mode because some servers and clients can have performance issues."
"The stability is good."
"I like the integration; it lets you see the product installed on a particular computer."
"FortiEDR can be improved by providing more detailed reporting."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The solution is not stable."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"I haven't seen the use of AI in the solution."
"They could improve on the false positives, reporting and whitelisting features."
"If they can add more features on top of their Persona feature that would be ideal."
"The high price of the product is an area of concern where improvements are required. The product's price should be more competitive."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"The solution’s technical support could be improved."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"The user interface is outdated."
"ESET's updates are mostly manual. That's my biggest concern. I'd like it to be more automatic. I've had to download the new version and run it manually to install it. I've got several workstations like that right now."
"Its initial setup process could be more straightforward."
"There are other features you can add on to help make the security stronger, however, they should offer better security even on a basic level."
"The proactive feature is excellent, but I do not believe ESET will make any changes to this feature in the future."
"ESET Endpoint Security lacks some advanced functionalities and features which would be useful to be interconnected with the solutions we use, such as Microsoft 365."
"If I were in an environment that required a large-scale deployment then I would choose another solution over ESET."
"I used Avira previously and ESET lacks certain aspects in comparison to Avira."
"We do get false positives."
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CylancePROTECT is ranked 27th in Endpoint Protection Platform (EPP) with 39 reviews while ESET Endpoint Protection Platform is ranked 9th in Endpoint Protection Platform (EPP) with 96 reviews. CylancePROTECT is rated 8.0, while ESET Endpoint Protection Platform is rated 8.2. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Symantec Endpoint Security, whereas ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Fortinet FortiClient. See our CylancePROTECT vs. ESET Endpoint Protection Platform report.
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