We performed a comparison between CylanceOPTICS and SentinelOne Singularity Complete based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's initial setup phase is very easy."
"The setup is pretty simple."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"This is stable and scalable."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Ability to get forensics details and also memory exfiltration."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"The solution has a high level of trust in the industry."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"CylanceOPTICS is pretty stable."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"It automatically blocks the threats, helping us investigate if they harm the environment."
"CylanceOPTICS is easy to use."
"SentinelOne Singularity Complete has a valuable feature that allows us to install the agent on every endpoint and extract all asset information for reporting purposes in our live inventory."
"Singularity's rollback feature is one of the primary reasons we bought the product. If there's an attack on the machine, the system can automatically roll back the data and the hard drive of the machine that was attacked."
"Scalable endpoint protection solution that takes seconds to set up per device. It has a rollback feature and offers good technical support."
"The most valuble feature of SentinelOne Singularity Complete is the recovery and zero-day detection."
"Singularity's threat-hunting platform is user-friendly, and I like the built-in remote access feature."
"The deep visibility and the ability to perform security investigations and assess our endpoint security posture are the most valuable features."
"The ability to quickly and easily identify threats on our machines is valuable. The fact that it protects the environment as a whole is also valuable. They have the ability to identify network nodes, and they have Ranger as a component of the solution that allows us to see the whole picture. We can see on what we have SentinelOne and on what we do not."
"The most valuable features of SentinelOne are the lateral movement and the use of the Active Directory."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The solution is not stable."
"The SIEM could be improved."
"Making the portal mobile friendly would be helpful when I am out of office."
"I haven't seen the use of AI in the solution."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The product's initial setup process could be easy."
"The reporting is very weak and not very good at all."
"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"Too many false positives are reported."
"The product's technical support is slow."
"One minor issue that somebody mentioned was that they didn't like their management console."
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"SentinelOne Singularity Complete should focus on analytical data. Backend aggregation can make things faster in the front end."
"If there is a vulnerability that we know about, I search for that vulnerability—for example, Adobe. There are different versions of Adobe, but I'm not able to compile them into one report. I have to create separate reports for those versions."
"Their CASB tool needs to mature. I think there are some CASB vendors out there that have a dashboard tool that's much more mature than SentinelOne. That would be the only constructive criticism that I have."
"The ease of use can be better in Deep Visibility. It is not always the easiest. If I have not been in there in the Deep Visibility module for a long time, I do not always find it that easy to use. I tend to go and have to consult the help quite often if I have not been in there a long time."
"I don't like switching the way you switch from legacy to XDR."
"Set up is very labor-intensive."
"Native integration with the mobile console is an area that can be improved."
"The solution does not have an application security and control module."
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CylanceOPTICS is ranked 32nd in Endpoint Detection and Response (EDR) with 10 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Detection and Response (EDR) with 176 reviews. CylanceOPTICS is rated 7.6, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of CylanceOPTICS writes "Enables the isolation and inoculation of infected machines, offering a practical solution for dealing with threats and preventing their spread within the environment". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". CylanceOPTICS is most compared with Microsoft Defender for Endpoint, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and ESET Endpoint Protection Platform. See our CylanceOPTICS vs. SentinelOne Singularity Complete report.
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