We compared CylancePROTECT and Microsoft Defender for Endpoint based on our user's reviews in several parameters.
In summary, CylancePROTECT is praised for its exceptional threat detection capabilities, customer service, positive ROI, and ease of use, while users highlight the need for improvements in detection capabilities and integration. On the other hand, Microsoft Defender for Endpoint stands out for its comprehensive threat protection, efficient system management, and incident response capabilities, with users also satisfied with customer service and ROI. Pricing, setup, and licensing are perceived positively for both products, with room for improvement in certain areas mentioned by users.
Features: CylancePROTECT stands out for its exceptional threat detection, zero-day attack prevention, easy implementation, low system impact, and comprehensive analytics. Microsoft Defender for Endpoint excels in comprehensive threat protection, real-time monitoring, efficient system management, user-friendly interface, seamless integration, and incident response capabilities.
Pricing and ROI: The setup cost for CylancePROTECT is described as minimal, straightforward, and hassle-free, while Microsoft Defender for Endpoint's setup process is deemed straightforward and doesn't require much effort., The ROI from CylancePROTECT was highly positive, delivering improved security measures, increased efficiency, and reduced costs. Users praised its user-friendly interface and fast deployment. On the other hand, Microsoft Defender for Endpoint was seen as positive with users expressing satisfaction with its performance, effectiveness in protecting against threats, ease of use, and real-time insights.
Room for Improvement: CylancePROTECT has room for improvement in detection capabilities, integration with other security tools, reporting and analytics functionalities, and user interface. Microsoft Defender for Endpoint also has areas for enhancement according to user feedback.
Deployment and customer support: Based on user feedback, the duration required to establish a new tech solution varies for both CylancePROTECT and Microsoft Defender for Endpoint. Some users for CylancePROTECT mentioned different timeframes for deployment and setup, while for Microsoft Defender for Endpoint, users also had different timeframes but emphasized the importance of context., The customer service for CylancePROTECT is praised for exceptional assistance, personalized guidance, and resolving issues promptly. Microsoft Defender for Endpoint provides helpful, efficient, and prompt support with effective solutions.
The summary above is based on 98 interviews we conducted recently with CylancePROTECT and Microsoft Defender for Endpoint users. To access the review's full transcripts, download our report.
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Ability to get forensics details and also memory exfiltration."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"This is stable and scalable."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The solution is pretty easy to scale."
"You can manage all the threats and everything from a centralized dashboard."
"One of the best features of the solution is that it's easy to deploy."
"The most functional item that we use is the process to turn off the false flags that it causes."
"Its setup is simple if you have a Windows device; it is executable."
"Centralized dashboard online which can be used for managing a huge product."
"A user can continue to add endpoints and the solution will continue to perform well."
"It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect."
"The most valuable features are that it is flexible, and it is integrated with Microsoft products."
"I've started to test it from the security point of view. There are plenty of features that are interesting, but at this time, the XDR functionality is most valuable. It is endpoint security on steroids."
"The intelligence mechanisms are good."
"Defender for Endpoint has one dashboard with security-related information, vulnerability-related information, and basic recommendations from Microsoft, all in different tabs. That's helpful because if we want to fix only the recommended ones, we can go fix all of them..."
"The fact that it's from Microsoft, you don't have many false positives, unlike products from other vendors might have."
"Offers good protection."
"Microsoft Defender for Endpoint is easy to load and it runs quietly in the background, unlike other solutions."
"File protection is the most valuable feature. Antivirus security on the Level OS, Microsoft Defender, and Microsoft Guard for 2019."
"FortiEDR can be improved by providing more detailed reporting."
"Making the portal mobile friendly would be helpful when I am out of office."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The dashboard isn't easy to access and manage."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"Cannot be used on mobile devices with a secure connection."
"The solution’s technical support could be improved."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"It is hard to manage."
"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."
"The price for this EPP platform is expensive and could be improved."
"It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"A concern is ransomware, whether people can penetrate and encrypt my data or steal my credit card/banking information."
"The dashboard customization could be improved."
"Localization is always a challenge, especially with new products you typically want. Solutions are designed to be deployed where the most licenses are being consumed, such as in the United States. They focus on US products, devices, and networks. Specialized deployments for other countries would allow for a smoother experience in transition."
"The integration and effectiveness of email security could be better. It's already built-in to the solution and checks emails, scans the links they contain etc."
"Lacks some additional integration."
"Microsoft Defender for Endpoint could improve by providing more user-friendly dashboards. They may be complicated for some."
"Sometimes, there are different skews. In a basic skew, they should have basic log analysis without the need to integrate with any third-party or SIEM solutions, like Sentinel. This would make it so much easier for users who don't have log collection or log analysis."
"Microsoft Windows Defender doesn't have a game mode."
More Microsoft Defender for Endpoint Pricing and Cost Advice →
CylancePROTECT is ranked 28th in EPP (Endpoint Protection for Business) with 12 reviews while Microsoft Defender for Endpoint is ranked 1st in EPP (Endpoint Protection for Business) with 78 reviews. CylancePROTECT is rated 8.0, while Microsoft Defender for Endpoint is rated 8.0. The top reviewer of CylancePROTECT writes "It has an easy-to-use dashboard and monitoring system and comes with an optics feature". On the other hand, the top reviewer of Microsoft Defender for Endpoint writes "You can access all your security data and telemetry from a single pane of glass". CylancePROTECT is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks, Trend Micro Deep Security and ESET Endpoint Protection Platform, whereas Microsoft Defender for Endpoint is most compared with Intercept X Endpoint, Symantec Endpoint Security, CrowdStrike Falcon, SentinelOne Singularity Complete and Malwarebytes. See our CylancePROTECT vs. Microsoft Defender for Endpoint report.
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