MithilaPereraSenior Technical Support Engineer at a tech services company
Susantha SilvaSolutions Manager at a tech consulting company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"It is much more scalable and flexible than everything else in the market."
"It's the leader in backup and archiving."
"It's very stable."
"It's a complete software that can protect all the main applications. Perhaps that's the feature I like most. The integration with the NetApp and other apps is also very nice."
"We are using a KVM system in our cloud, and this solution works very well with it."
"The solution provides us with a single platform to move, manage, and recover our data across on-premise locations. Some of the guys have been using it to move a virtual machine from VMware to the Microsoft solution, Hyper-V. They back it up and then they restore to the different virtual machine provider, and that works great."
"The multi-tenancy is the most valuable feature for us because it's the only software that is fully multi-tenant and that has all the features we need to provide to all our tenants. It provides us with advanced features for MySQL and Oracle, among other platforms"
"The most valuable feature is sharing data sets like they're in a private cloud. We call it our "private cloud" because we can share anything that is inside our backup set with our colleagues or with other people, and yet, everything is still in Belgrade, in Serbia. It's not somewhere else on cloud servers. Everything is in our environment."
"The most valuable aspects of the solution are the compression and the duplication."
"The initial setup is very straightforward. Deployment typically takes about one hour. You just need one person to handle the deployment process."
"It has a lot of stock reports. I believe over 300 canned reports, which for the most part meet a lot of generic needs."
"It generates very detailed reports, which makes things easier when it comes to IT auditing."
"It has enabled DR protection for virtual appliances with minimal administrator time."
"The ability to fully test your entire environment without actually performing a failover is invaluable."
"Implementing this solution has given us sandboxing and the ability to move VMs."
"We now have the ability to replicate critical data to a secure, off-site location that can be brought back in seconds if needed."
"The ability to have a RPO of seconds has enabled us to restore data to just before an incident has occurred, which certainly saves a lot of time and money."
"The ability to perform DR testing to ensure data integrity is critical."
"I really like how you can test the failover as often as you need."
"The ease of failover and test environments has proven invaluable."
"Support for this product needs to be improved because I have seen a couple of cases where it is taking more than the required time to solve issues."
"Its competitor, Veeam, includes backup and replication in the same product. I don't know if Commvault has it or not, but they should if they don't."
"The back of virtual machines needs improvement. I know they're working on it. They're always doing new things but I think they still have a little bit more to do."
"I think the one thing that could be improved is the customer experience. The interface should be more user friendly."
"This solution can be complex and difficult to administer because it supports all of the many platforms, so it would help if they could simplify it."
"Just to keep it running is time-consuming. There are five people on my team. Commvault was supposed to be one of the less time-consuming solutions, but in reality it takes 60 percent of our time just to keep it running, and that's not even fine-tuning it; that's just to keep it running."
"There is room for improvement in its user interface and web console, called Command Center. They are improving it every year so if they continue in that direction, I think it will be a very reliable console."
"They can always improve the interface design to make it easier. Sometimes, you need to click two or three times to do something. They should look at what tabs are used most and make them more accessible, to cut the time it takes to get to that information."
"The solution requires more integration with our other solutions. I know that they have full integration with VMware because it is also from EMC. However, we have to have better integration with Microsoft and Nutanix as well."
"Customization of reports or creating new reports can be difficult. Users need to have a deep knowledge of SQL. 70-80% of customers can't seem to understand how to do it. They don't know how to address reporting. If Dell EMC could simplify it, it would benefit the end-user."
"They should empower their customers with the ability to upgrade this solution as long as it's in the same major release."
"It's a bit difficult for first-time users."
"It would be helpful if the reports can be generated periodically, on a schedule."
"There needs to be more flexibility in the licensing."
"The backup functions are in need of improvement."
"The email alerts can be excessive, so better control over frequency or resolution may be a worthwhile improvement."
"We have had issues with licensing, where the license we've been given by Zerto support doesn't include VSS replication, which was a pain at the time."
"Increased granularity in how long to keep the journal would be nice."
"I think Zerto could do better with size planning because it would be nice to analyze a server for a week and give an estimate on sizing the Journal."
"I would like to see better notifications when the sync is off for an extended length of time."
"In my experience, compared to solutions like Veritas and Veeam, while they do have their technical pluses and minuses, Commvault can save you on average forty percent initially, and then twenty to twenty-five percent annually."
"The price could perhaps be lower as well."
"Our cost is around $20,000 per month. The previous year, it was around $30,000 per month. It now costs less because Commvault changed the licensing type for providers."
"Our yearly cost is around €20,000... The cost is based on the number of users and the amount of data. They sell it per terabyte."
"There is a bit of cost involved with signing up the entire solution. It's not a cheap solution."
"Commvault licensing is a perpetual license so only the support is being renewed yearly."
"The complete license gives us options for all the features. Commvault does not license based on storage or the management components. It can integrate with any storage vendor. That means that when we are out of storage and need more, we can integrate without additional licensing. In my opinion, Commvault needs to reduce the licensing cost by 20 to 40 percent to make it cost-efficient."
"We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper."
"It's not very expensive — I think the price is fair."
"The solution is very cost-effective and very easy to set-up but does not compromise on features."
"While we find the twenty-five VM license somewhat inflexible, the actual setup costs are minimal as the product is so easy to install."
"You are getting what you pay for, as this is a solution that requires minimal management after it is configured."
"We found that in an event that was massive enough to cause an entire cluster to go offline we would be happy with our core services up and running."
"The cost is not dirt cheap but also is not terrible."
"The cost per VM is a bit high."
"You need to figure out how many critical servers and applications you have in your environment so you will know how many Zerto licenses to buy."
"Zerto is not cheap but is an invaluable asset."
Commvault can help you transform your data into a powerful strategic asset, with data protection and information management solutions that enable you to protect, access and use all of your data anywhere and anytime.
Zerto helps customers accelerate IT transformation through a single, scalable platform for cloud data management and protection. Built for enterprise scale, Zerto’s simple, software-only platform uses continuous data protection to converge disaster recovery, backup, and data mobility and eliminate the risks and complexity of modernization and cloud adoption. Zerto enables an always-on customer experience by simplifying the protection, recovery, and mobility of applications and data across private, public, and hybrid clouds. Zerto is trusted by over 9,000 customers globally and is powering offerings for Microsoft Azure, IBM Cloud, AWS, Google Cloud, Oracle Cloud, and more than 450 managed service providers.
Dell EMC Data Protection Advisor is ranked 34th in Backup and Recovery Software with 4 reviews while Zerto is ranked 4th in Backup and Recovery Software with 44 reviews. Dell EMC Data Protection Advisor is rated 8.8, while Zerto is rated 9.2. The top reviewer of Dell EMC Data Protection Advisor writes "Enables you to make informed decisions faster with increased efficiency". On the other hand, the top reviewer of Zerto writes "Instead of one mass disaster recovery exercise, we're easily able to perform up to 12 in the year". Dell EMC Data Protection Advisor is most compared with Veeam Backup & Replication, Dell EMC NetWorker, Veritas NetBackup, Dell EMC Avamar and Druva inSync, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Dell EMC RecoverPoint for Virtual Machines and Azure Site Recovery. See our Dell EMC Data Protection Advisor vs. Zerto report.
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