We compared Dell NetWorker and IBM Spectrum Protect based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Dell NetWorker is recognized for its intuitive graphical user interface, integration with Data Domain, and impressive speed. IBM Spectrum Protect is highly regarded for its ability to integrate with tape libraries and its customization options. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. Dell NetWorker needs improvements in reporting, integration, and documentation. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly.
Service and Support: Dell NetWorker received mixed reviews, with some customers expressing frustration about delayed responses and unresolved problems. IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy.
Ease of Deployment: Some users consider Dell NetWorker's setup to be effortless, but some said it was somewhat complex. IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming.
Pricing: Some reviewers consider Dell NetWorker to be expensive, while others find it to be reasonable and cheaper than other options with similar features. IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume.
ROI: Users have provided no feedback about Dell NetWorker’s ROI so far. Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes.
Comparison Results: Dell NetWorker is regarded as a reasonably priced, high-performing backup solution with a user-friendly GUI. At the same time, many users were dissatisfied with Dell’s support and asked for improvements in reporting and documentation. IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud.
"The GUI is the best feature. It's very good and easy to use."
"The extensive information provided on tool properties has been very useful, specifically the information on databases"
"Dell EMC NetWorker integrates well with our domain and the performance is quite good on-premise. We receive approximately 1 terabyte within one hour."
"Deduplication is the most valuable feature of this solution."
"The solution is stable."
"The solution has a longer lifespan."
"The best feature of Dell EMC NetWorker is its wide spectrum of available plugins for each and every software that you can back up, such as SAP HANA, Oracle, AXI-based machines, or Dell-based machines. Whatever you want to back up, you can do it with Dell EMC NetWorker. It is a very solid backup software. It is the oldest backup software from EMC, and it comes from Dell EMC's legacy."
"If it's set up the right way, it's a stable product."
"The solution is mostly stable."
"The technical support for Spectrum Protect is very mature. It is very committed to giving a top-notch support experience."
"The main feature of this product is a flexible architecture and functionality that allows you to solve problems of any complexity and scale. Most importantly, it is not just a product that simply makes a backup, but it restores and saves a large number of services in critical situations. By the way, it works fine with different types of clouds, supports S3."
"Data archiving is easier and less time-consuming."
"The archiving feature is the most valuable aspect of the solution."
"It is more efficient than most traditional backup solutions."
"The most valuable feature of the solution is application-aware backups."
"It is a really scalable solution. We can scale it up. Scalability-wise, I rate the solution an eight out of ten."
"Reporting and support for this product need to be improved. There are multiple bugs that need to be fixed."
"In the next release, I would like to see better pricing and more integration with the other products in Dell EMC."
"They need to be compatible with the cloud because EMC NetWorker cannot compete with other products at the moment. EMC focuses only on their own cloud and do not take into consideration other cloud vendors."
"I would like to see the user interface improved, more documentation, faster support, and it could be easier to configure."
"The management of Dell Networker is quite cumbersome."
"The UI needs some enhancement to be more user-friendly."
"When you're working with VMware, you need to use vProxy machines. You have to install the vProxy for every host in the VMware environment."
"There are too many reboots and the software requires constant updating."
"I would like to see the operations center be a lot more functional. It was nowhere near as functional as the admin center, and I'm doing a lot of command line with it."
"Perhaps some better documentation, which I believe was better in the past."
"IBM's support hasn't been so good in the last few years."
"High availability (HA) is a scalability challenge."
"It has a lot of areas for improvement. Its reporting for job completion or incompletion can be improved. It should also provide a granular recovery, ease of operation, data life cycle management, and media management. It should support a backup in such a format that in case of a disaster, one can start the virtual machine out of the backup itself. Its reliability can also be better. It is also expensive, and their support is also poor."
"I would like to see a way to have "always on" implemented."
"There is room for improvement in the service aspect."
"They should introduce more features for virtualization platforms and backing up IBMs. Backup speeds should also be improved."
Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews while IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews. Dell NetWorker is rated 7.8, while IBM Spectrum Protect is rated 8.0. The top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". On the other hand, the top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and Cohesity DataProtect, whereas IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Commvault Cloud, Rubrik and Dell PowerProtect Data Manager. See our Dell NetWorker vs. IBM Spectrum Protect report.
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