We compared Cohesity DataProtect and Dell NetWorker based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Cohesity DataProtect offers instant recovery and built-in integration with Office 365 and Active Directory. Dell NetWorker is recognized for its intuitive graphical user interface, integration with Data Domain, and impressive speed. Cohesity DataProtect users have suggested enhancements to its user interface, rollback methodology, and cloud data recovery. Other pain points include file server capacity and legacy platform support. Users say Dell NetWorker needs improvements in reporting, integration, and documentation.
Service and Support: The customer service experiences for Cohesity DataProtect have been mostly positive, but some say the quality of Cohesity's support may differ depending on the region. Dell NetWorker received mixed reviews, with some customers expressing frustration about delayed responses and unresolved problems.
Ease of Deployment: Most users consider the setup process for Cohesity DataProtect to be easy, although a few found it more complex than other products. Some users consider Dell NetWorker's setup to be effortless, but some said it was somewhat complex.
Pricing: Cohesity's pricing is higher than its competitors, although some customers consider it affordable. Some reviewers consider Dell NetWorker to be expensive, while others find it to be reasonable and cheaper than other options with similar features.
ROI: Cohesity DataProtect provides security against ransomware and efficient file retrieval. Users have provided no feedback about Dell NetWorker’s ROI so far.
Comparison Results: Cohesity is regarded as an affordable solution that offers instant recovery and superior ransomware protection. However, users say its customer service is inconsistent across regions, and its rollback methodology has room for improvement. Dell NetWorker is regarded as a reasonably priced, high-performing backup solution with a user-friendly GUI. At the same time, many users were dissatisfied with Dell’s support and asked for improvements in reporting and documentation.
"We are very satisfied with the product as a whole—all the backup functions, the data protection functions. We are very satisfied with those, and the product is very simple to use."
"Instead of four different solutions for protecting VMs, physical servers, SQL, and NAS, we now have one solution with Cohesity that is lightning fast and has amazing features."
"I like that Cohesity offers the chance to have data on-premises and on the cloud. All the data is automatically sent to the cloud."
"The restores are easy to do and have made it so that we can incorporate restores into our troubleshooting processes."
"The SQL Backup and Restore is very easy."
"No longer does it take several hours to backup a VM or troubleshoot a backup issue."
"Cohesity customer service is the best that I have ever used. They are extremely fast in responding to cases, fixed all issues, and answered every question in a very timely manner."
"We can run test scripts on production data."
"The extensive information provided on tool properties has been very useful, specifically the information on databases"
"When it was required that data had to be restored for our customer, it was accomplished successfully and this has kept our end users satisfied."
"It is scalable software. All you need to increase is its RAM and CPU. It's pretty easy."
"This solution is very stable."
"Dell NetWorker's valuable feature is its ability to configure the network for immutability, specifically for backups."
"The full backup is a great feature. Restoration is also good and very quick."
"The backup feature for this product is good. It is easy to set up and easy to scale."
"Technical support for this solution is very good."
"There is limited support for legacy systems, which is something that could be improved."
"If someone were to change an admin account password, I would like an alert raised for that, which is not available at the moment."
"The tool could benefit from further improvements in AI features, particularly in areas such as a generative AI chat interface. This feature could help answer queries about the data being protected. One feature that would greatly improve our experience with the product is the ability to identify data redundancies through a central console. This feature would help us reduce storage costs by managing redundant data."
"They could always keep up with continuous interface refinements."
"Cohesity cluster upgrades have not been as easy as a single button click. They are a manual process that requires upgrading each node into a cluster individually."
"Their UI requires a manual refresh. It doesn't seem like it updates itself sometimes when you're moving from screens or waiting for a change to take effect, so you have to manually refresh."
"The solution's dashboard or UI can be enhanced and made more user-friendly than its competitors."
"I'd like to be able to pause a backup while it's running and have it resume when I tell it to resume."
"There should be total integration of the replication and cloud logistic back up on cloud."
"When you're working with VMware, you need to use vProxy machines. You have to install the vProxy for every host in the VMware environment."
"The solution could improve by having more integration."
"The deduplication needs improvement and it could use better integration."
"The stability of the NMC could use some attention, as it tends to be a bit shaky during jobs and other operations."
"We are looking forward to better stability in future versions."
"It is not easy to understand and deploy. It is complex in nature. Simplicity is not there. When we deploy it, the customer always needs some training from us. To make it user friendly, there should be one agent that can be used to back up every product. Dell EMC NetWorker uses so many user agents. In PowerProtect Data Manager, you can just install its VM, import that VM into vCenter, and you can start to do backups directly from vCenter. However, in Dell EMC NetWorker, you always need one server, and from that server, you need to initiate all backups. You must know the interface and the CLI. It is not user friendly. It would be a great feature if we can deploy Dell EMC NetWorker on a virtual machine, like Avamar. The additional features that are required in Dell EMC NetWorker are already available in PowerProtect Data Manager and Avamar. Therefore, there is no need to enhance Dell EMC NetWorker. It would be better if they can just rename it to PowerProtect Data Manager or Avamar."
"The security features need backup and encryption. It would be nice if they added this feature. I would also like to be able to decrypt when restoring the security features. Hackers can sense these vulnerabilities today, and we need to have our enterprise prepared."
Cohesity DataProtect is ranked 9th in Backup and Recovery with 67 reviews while Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews. Cohesity DataProtect is rated 9.0, while Dell NetWorker is rated 7.8. The top reviewer of Cohesity DataProtect writes "Easy to use, offers good scalability and responsive support ". On the other hand, the top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". Cohesity DataProtect is most compared with Rubrik, Veeam Backup & Replication, Commvault Cloud, Dell PowerProtect DD (Data Domain) and Veritas NetBackup, whereas Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and NetApp Cloud Backup. See our Cohesity DataProtect vs. Dell NetWorker report.
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