We performed a comparison between DX Unified Infrastructure Management and Microsoft Configuration Manager based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."
"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."
"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."
"You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product."
"What I like about DX Unified Infrastructure Management is that it's a very good product. The feature I found most valuable in the solution is the MCS feature, which is the automatic deployment of the objects you want to monitor. You can set up a system, for example, if it's a Windows machine and I want to test specific devices on it, I could do that through DX Unified Infrastructure Management. That type of deployment is very good because it means you won't miss any monitoring aspect on any server."
"Great out-of-the-box capability."
"Technical support is great."
"The most valuable feature of Microsoft Endpoint Configuration Manager is patch management."
"Patching is the main feature because SCCM is made to control the entire environment without manually interpreting. So it is good to use for patching."
"The most valuable feature of this solution is its ability to deploy patches to nearly all applications."
"The most valuable feature of Microsoft Endpoint Configuration Manager is the availability of being able to manage the Microsoft estate. It handles many areas, such as asset management and tracking."
"Automation of operating system, application, and update deployments massively reduces IT operations effort."
"I have found the solution to be scalable. We have around 50,000 users using the solution."
"It has the ability to perform mass distribution."
"The most valuable feature of Microsoft Endpoint Configuration Manager is it's incredibly simple to configure and execute changes in bulk, allowing for seamless deployment. With this solution, you can easily track the status of all modifications and send them with ease, making it a comprehensive and efficient solution for any necessary adjustments."
"Currently lacks a mobile application which would be helpful."
"We want to see more investment in the UI and the dashboard."
"DX UIM's reporting and customization need to be improved."
"Reporting capability can be improved especially when it comes to availability."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want."
"Making a GUI with criteria such as selection by robot/hub/probe etc."
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"There is a reboot issue with the patching. Sometimes, if patching runs into any issue whatsoever, it doesn't reboot but it doesn't tell you it errored out. It just sits there and we don't find out until the next day whether it patched or not. That was a big issue for us. We're working through that. They added some stuff in there now where you can actually tell reboot is pending. But we still need some kind of notification that if something fails or is pending, we know. We shouldn't have to go in and look. They don't have anything for that right now."
"Regarding this, I'd like to mention the agent situation. When the agent on an end-user device is not functioning correctly, it can be quite problematic. It would be highly beneficial if there were a self-healing mechanism in place. Essentially, if the agent becomes corrupted or encounters issues, it should be able to rectify itself autonomously. This is particularly critical because, in order to utilize a tool like MECM (assuming you're referring to Microsoft System Center Configuration Manager), we need to deploy agents, known as AsMs, on all the devices we use, such as Windows 10 or Windows Server. Sometimes, when we deploy configurations or updates, they don't apply properly due to agent issues. This issue has been present since we began using MECM around 23 years ago. Unfortunately, there is currently no built-in mechanism for the agent to detect its own problems and initiate self-repair. Microsoft doesn’t have any feature to scan vulnerabilities and hence, they could include those."
"It is a bit of an old and outdated product."
"The solution is on-premises. The cloud version of the product, if a person needs to be on the cloud, would be InTune, which already exists as an option. SCCM doesn't need to offer cloud features for this reason."
"Management of Linux devices could be improved."
"In spite of us being a premier customer we find the support unsatisfactory."
"On some hardware, we'd like an easier way to get peripherals attached."
"The availability of technical support could improve."
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DX Unified Infrastructure Management is ranked 14th in Server Monitoring with 120 reviews while Microsoft Configuration Manager is ranked 2nd in Server Monitoring with 78 reviews. DX Unified Infrastructure Management is rated 8.2, while Microsoft Configuration Manager is rated 8.2. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, Microsoft Intune, BigFix and Tanium. See our DX Unified Infrastructure Management vs. Microsoft Configuration Manager report.
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