We performed a comparison between DX Unified Infrastructure Management and SCOM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"We can manage the entire system across the network and troubleshoot the pain points."
"It gives an alarm when there's something going on, not just when there's an expected spike that happens every night on a server."
"Great out-of-the-box capability."
"It is easy to implement."
"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."
"What I like about DX Unified Infrastructure Management is that it's a very good product. The feature I found most valuable in the solution is the MCS feature, which is the automatic deployment of the objects you want to monitor. You can set up a system, for example, if it's a Windows machine and I want to test specific devices on it, I could do that through DX Unified Infrastructure Management. That type of deployment is very good because it means you won't miss any monitoring aspect on any server."
"Great customized dashboards and drill down reports with auto serve analytics."
"One of the things that I like about DX Infrastructure is that the topology is good enough to see what is happening in the infrastructure. You also get alerts if something is happening in the network. There are many features and benefits. It is serving our customers in knowing exactly how their network is performing in terms of reliability. It also helps them in planning the capacity. They know how much bandwidth the branches are consuming."
"We are able to go in and actually leverage the thick client for a nice easy drag and drop solution."
"The monitoring features are the most valuable. We have seen a major benefit from that so far."
"The solution has improved our overrides and the ability to start services if they're stopped."
"SCOM's most valuable features are the network path feature, reporting, and integration with business intelligence."
"It's easy to use."
"The product has helped our organization with in-depth monitoring."
"The most valuable feature of SCOM is real-time alerts."
"The most valuable features for us are the monitoring, the health explorer, and the console."
"It takes a lot of the headache out of managing your data centers and software in other places."
"The Wi-Fi side needs improvement."
"Making a GUI with criteria such as selection by robot/hub/probe etc."
"It would be good to implement views showing the aggregated status graphically."
"We would like to see automatic network topology."
"DX UIM's reporting and customization need to be improved."
"Reporting capability can be improved especially when it comes to availability."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"The console feature is very poor, and it would be very good for us if this were improved."
"It would be a much better product if Microsoft provided management packs with the product."
"SCOM's feature that notifies us when a server is down is not present in recent updates, which has weakened the product."
"It'll help if they can provide real-time or closer to real-time monitoring."
"There are some negative points about this product. Sometimes, the capabilities of the software don't appear, and you can't directly see the results. You have to wait for a long period to refresh the policy to push it to the software or other patches."
"It lacks certain details that other products do better, like granular access and better application monitoring."
"The GI is difficult to work with and the reporting servers are also difficult."
"The solution’s initial setup is difficult."
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DX Unified Infrastructure Management is ranked 37th in Network Monitoring Software with 120 reviews while SCOM is ranked 11th in Network Monitoring Software with 77 reviews. DX Unified Infrastructure Management is rated 8.2, while SCOM is rated 7.8. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, ManageEngine OpManager, SolarWinds Server and Application Monitor and Zabbix, whereas SCOM is most compared with Zabbix, Dynatrace, Datadog, AppDynamics and Nagios XI. See our DX Unified Infrastructure Management vs. SCOM report.
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