We performed a comparison between DX SaaS and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Actionable insight is the most valuable feature."
"DX allows you to customize and gives you a high degree of control."
"It supports numerous platforms."
"The most valuable features of New Relic are the reports and ease of use."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"The product allows the developer to see the actual problems in the applications."
"The solution is quite stable."
"You don't have to go through a list of 500 servers."
"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account."
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."
"Old user interface and dashboards could be improved."
"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"The solution is quite expensive."
"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"The solution must provide better support for Azure Web Apps service."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
DX SaaS is ranked 50th in Application Performance Monitoring (APM) and Observability with 3 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. DX SaaS is rated 6.6, while New Relic is rated 8.6. The top reviewer of DX SaaS writes "It's highly customizable but lacks many features of available in competing solutions". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". DX SaaS is most compared with DX Unified Infrastructure Management, Zabbix, Nagios XI and Dynatrace, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our DX SaaS vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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