We performed a comparison between DX Spectrum and NetAlly EtherScope nXG based on real PeerSpot user reviews.
Find out in this report how the two Network Troubleshooting solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It creates transparency and makes everything work by being more transparent."
"The most valuable feature is automatic discovery."
"The most valuable feature is the ability to put health checks in place not only for the infrastructure but for some of the services that are on top of the infrastructure."
"Spectrum is very useful for us, because the product lets us monitor and control all the various components of our infrastructure that support our business from an IT perspective."
"The monitoring just comes to us: "Oh, there's something wrong with that machine." It tells us. There are some 50,000 machines or so, all doing different things. And if they go down we hear about it."
"Offers a lot of functionality."
"As the kind of enterprise that straddles the line between telco size and enterprise size, it scales for us, because we're not all the way at telco yet."
"The Spectrum tool improved our network assurance levels for our business units."
"The most valuable part is absolutely being able to assess existing WiFi networks quickly. You get very powerful details of networks, details that you couldn't see unless you had multiple pieces of software and hardware. This does it all in one thing."
"Being able to do a Wi-Fi walk-around survey with a handheld tool is one of the most valuable features of NetAlly EtherScope nXG."
"The solution’s AirMapper Site Survey app is extremely easy to use. We give it to the technicians and send them out to go do that function. We hand it to the technician who goes onsite, then they take a photo of the overall area of a floor plan and are able to go do that site survey without almost any instruction from any engineer. So, it is very usable for beginner-type techs."
"It has reduced our internal troubleshooting time. In the cases where we could not internally solve the troubleshooting, we would have had to contact an external vendor to test cable, rerun it, etc. NetAlly EtherScope has let us eliminate that in most cases so we can resolve an issue on our own without having to call a third-party out to identify the problem. It has reduced our troubleshooting time for network cabling issues by a good 75 percent."
"The most valuable features are the WiFi troubleshooting, network validation, and cabling validation, and the fact that it's an all-in-one tool. You don't have to carry different tools. The multi-technology functionality and its ability to do WiFi and wired Ethernet analysis in one device are the best aspects."
"When it comes to that remote troubleshooting perspective of being able to survey an area to see if there are problems, make adjustments, and then have that same individual resurvey that same area, I don't have to send people to a week long class on how to use the device. I know I am getting consistent results, which can verify near real-time, and whether or not the changes that I have implemented solve the problem."
"I like EtherScope's WiFi scanning, heat map, and load testing. It's an excellent tool that sets you straight, so you don't need to beat around the bush or wait for other people. It's easy to share the reports with other people."
"Among those features that are important are the AutoTest to create a profile and then see that the network connection is in line with that profile. Also, the LANBERT test to have an idea about the quality of the cable. It is often the case that you have no reports on the cable infrastructure, so this test is also very valuable for us."
"We want to make our own choice for the AIOps solution and do not want to be forced to use the Broadcom OI solution by default."
"We have a lot of different monitoring tools in the background, so orchestration has been a little bit of a challenge."
"The GIS map feature needs to be enhanced and synced with topology views of containers and global collections."
"I think the management or configuration of devices needs some improvement."
"Technical support for this product is not so good. It needs improvement."
"We have had one support issue that's been open for a couple of months, and it is currently open."
"We have had some issues with the spec server and the high availability replication of data. It fails over well, but it does not come back very well. We get duplicated events."
"The solution's stability needs improvement."
"There is room for improvement in the battery life and price."
"The one thing that it doesn't do well, when it's doing airtime utilization measurements, is that it will classify things as non-802.11, and that isn't correct. What it could do better is make sure that it classifies all traffic that's in the air correctly."
"The largest complaint that we get is the battery life on the unit. If you are using it heavily, you get about five hours of usage out of it. In an eight hour day, that is not perfect for us. We would like more battery usage. The battery thing is annoying."
"The reporting could be better, with more accurate measurements of loss over cables, impedance, etc. The mapping also needs to be improved. You should be able to do free formatting of the topology."
"When it works, I love the AirMapper Site Survey app. Currently, my device has a hardware bug that the manufacturer and I are working on actively, to get it fixed or replaced. The 5 gigahertz radio on my device is flaky at best... It doesn't seem to have anything to do with the product itself, as much as it is some kind of unique hardware problem."
"The user interface could be a little bit more streamlined, a little bit easier. Sometimes it's hard to find a specific thing that you're looking for. In terms of hardware-based improvement, the battery would be the biggest issue. The battery goes out very quickly."
"NetAlly doesn't have a spectrum analyzer. I have to use other tools to view the spectrum, and this is a problem."
"If I could reset it remotely, meaning reboot the unit, that would be helpful. One time, the test would not respond; the script would lock up. I had to go and manually reboot it. If I could have sent a command to reboot and it would have automatically connected to the wireless, that would have made it perfect. That was the only thing that it did not do."
DX Spectrum is ranked 6th in Network Troubleshooting with 115 reviews while NetAlly EtherScope nXG is ranked 2nd in Network Troubleshooting with 22 reviews. DX Spectrum is rated 8.4, while NetAlly EtherScope nXG is rated 9.0. The top reviewer of DX Spectrum writes "Comprehensive alerts, beneficial overall network viability, and scalability not limited". On the other hand, the top reviewer of NetAlly EtherScope nXG writes "Handheld form factor, intuitive interface that is easy to use, helps us quickly troubleshoot network problems". DX Spectrum is most compared with DX NetOps, Zabbix, SolarWinds NPM, Cisco DNA Center and ThousandEyes, whereas NetAlly EtherScope nXG is most compared with LinkRunner, AirCheck G3, LinkSprinter and AirMagnet Survey. See our DX Spectrum vs. NetAlly EtherScope nXG report.
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