We performed a comparison between Dynatrace and OpsRamp based on real PeerSpot user reviews.
Find out in this report how the two AIOps solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."No other provider gives us log ingestion, Kubernetes/Docker monitoring, and application monitoring for NodeJS."
"We can see which step in a transaction is causing latency, right down to the particular Java class"
"The most valuable feature is the workflow, which helps you to easily have an overview of the infrastructure that you are analyzing, without having worked with it previously."
"It is a platform that is very well-suited for marketers, but also for technology people. That is the key: the dashboard."
"We are able to get insights into our systems, which previously took us weeks to be able to detect."
"PurePaths. The ability to see the transaction flow of the web request. It's valuable because our developers, when we have an issue, they can drill down to see exactly where in the application, the call in the application; where the high response time is, or where something is wrong."
"Dynatrace helped us to get a better understanding of how our services are communicating with each other, as well as better problem detection before something really breaks"
"The web dashboards are quite useful, good looking, and easy to use."
"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."
"The most valuable feature of OpsRamp is the creation of the dashboards of the infrastructure for the CPU memory and SQL servers. Additionally, URL monitoring through Selenium scripting and the availability dashboard is useful."
"The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution."
"Predictive analysis is a valued feature."
"We find the products seamless integration with Zendesk to be extremely valuable to our business."
"The feature we found most valuable in OpsRamp is alert generation because whenever there is any kind of spike on any virtual machine, the solution generates alerts based on the thresholds we implemented. We have integrated our ideas and tools with OpsRamp, so alerts are generated, then we notify the customers. That's the main feature we like about OpsRamp because we don't have to monitor each resource. Instead, OpsRamp does the monitoring for us, and it generates the alerts based on the thresholds."
"Most features work fine."
"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."
"More integrations could prove very beneficial to us."
"Needs a greater meta data capture."
"They should include more mission learning into the product and provide additional performance metrics for application learning."
"The dashboard could improve."
"Data streaming and dashboard loading can be improved to reduce dashboard latency."
"They expect the customer to do the basic analysis, do all the solutions, and find the solutions themselves. If it is really a product problem, only then will they be able to identify and spend time on the customer."
"The dashboarding in Dynatrace is not very good. We have used other monitoring tools like AppDynamics. We are also using AppDynamics for some of our products. If I compare Dynatrace with those monitoring tools, the dashboarding is not as good. If I have to create a dashboard it takes me time, the experience is not that good."
"From the Dynatrace SaaS platform, they talk about the APIs. The approach they take is, "We create the APIs, you use them however you want." I like it, that gives us flexibility. But at the same time, if your company does not have a huge number of APM specialists, or it does not have the time and resources available to spend on these kind of technology developments, it would be helpful if there were out-of-the-box solutions available from the platform. I would certainly consider that, because that would make us go to market much faster, rather than redeveloping our own solutions based on those APIs."
"An area of improvement would be application monitoring."
"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."
"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."
"We would like this solution to be developed into a full CMP tool, so that we are able to use a single product for all of our cloud management needs."
"The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out."
"OpsRamp could improve the critical alerts. We have been receiving some false alerts when monitoring. For example, the alert shows the site is down, but when we try to do manual access to the URL, it's accessible."
"OpsRamp cannot be scaled for big and large company deployments."
"Automation is currently quite complex and needs to be improved."
Dynatrace is ranked 2nd in AIOps with 340 reviews while OpsRamp is ranked 6th in AIOps with 10 reviews. Dynatrace is rated 8.8, while OpsRamp is rated 7.8. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of OpsRamp writes "Automates Azure resource monitoring and inventory management but slow with real-time patch status ". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas OpsRamp is most compared with ServiceNow IT Operations Management, Datadog, SolarWinds NPM, LogicMonitor and BMC Helix Monitor. See our Dynatrace vs. OpsRamp report.
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