Compare EcoSys vs. Freshservice

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Planview Enterprise One Logo
5,719 views|2,289 comparisons
EcoSys Logo
435 views|376 comparisons
Freshservice Logo
1,657 views|1,199 comparisons
Most Helpful Review
Find out what your peers are saying about Planview, Broadcom, Microsoft and others in Project Portfolio Management. Updated: June 2021.
511,521 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
"We are on the Flex licenses.""We have unlimited licenses for all of our functionalities. Since we went global, we went with that model.""The cost of other pieces and integrating them in needs improvement.""We have portfolio managers, resource managers, project managers, and time reporting licenses. These are the licenses that we have.""I don't think we have necessarily purchased everything that I would have liked to have seen.""We have several hundred licenses. It costs us several hundred thousand dollars a year.""We overbought our licenses. We looked at our needs three to four years down the road and tried based our contract on that. However, we were over aggressive. We use about a third of the licenses that we have. We're looking to adjust the makeup so we can start utilizing the amount of money that we are spending. Right now, we're overspending, and my organization is not seeing the value in Planview because we are paying so much for licenses that we're not using.""Our licensing costs are probably $150,000 to $180,000 a year with 270 licenses total."

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"It is good for the price you pay. It has different plans. If you need all features, you need to go for a higher plan. Currently, with the second tier plan, you cannot completely separate the group of agents. So, the agent in each group can see another person's ticket. You also cannot modify the rules based on the viewable, readable stuff and cannot have a custom role in this plan. If you want to do that, you have to go for a higher plan. It works in our case because it doesn't matter if the other group can see our ticket because it doesn't contain anything sensitive. We also didn't need the project or change management features. That's why we didn't go with a higher plan.""The pricing information is on their website. It's my understanding that their Pro Plan, for example, is around $89/month."

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Questions from the Community
Top Answer: Enterprise One provides a variety of types of resource assignments for assigning work to people. It's very easy and… more »
Top Answer: It would be nice if all of the licenses were FLEX. They've been fairly stable with their pricing over the years.
Top Answer: The resource area needs improvement. The improvements that have been made recently in the later versions have been good… more »
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Top Answer: The overall functionality of the product is excellent.
Top Answer: The pricing information is on their website. It's my understanding that their Pro Plan, for example, is around… more »
Top Answer: While we're just starting with project management, I foresee some limitations with it two or three years down the line… more »
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Also Known As
Troux
Flint
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Overview
Planview Enterprise, Planview's performance management platform, combines project and portfolio management software with adaptive best practices. By integrating the business process management of strategies, services, and projects within a single, Web-based solution, Planview empowers organizations to achieve greater levels of control over their ever-changing environment by dynamically managing money, resources, and capacities.

EcoSys is the global software standard for the project controls industry. A web-based platform, EcoSys provides the deepest capabilities to support the complete spectrum of solutions within the Project Controls discipline – from project portfolio management and capital program management, through budgeting, forecasting, and performance reporting. EcoSys bridges the gap that has traditionally existed between planning and managing project execution.

Freshservice is a Cloud-based IT Service Desk and IT Service Management (ITSM) solution that currently serves more than 13000 SMB, mid-market, and enterprise customers worldwide. Freshservice is designed using ITIL best practice to help IT organizations focus on what’s most important - exceptional service delivery and customer satisfaction. Freshservice is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshsales CRM Software, Freshchat Customer Messaging Software etc. - with more than 150000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

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Sample Customers
Zurich Insurance Group, Zumbotel Group, Carphone Warehouse
Bechtel, Dow, Jacobs, Duke Energy, BHPBilliton, Ball
Sinclair Broadcast Group, Western Carriers, Judson University, Golf Canada, Travix, Proxama, Paymentez, Ready Auto Transport
Top Industries
REVIEWERS
Insurance Company24%
Financial Services Firm24%
Pharma/Biotech Company11%
Healthcare Company11%
VISITORS READING REVIEWS
Computer Software Company26%
Comms Service Provider13%
Government9%
Financial Services Firm8%
VISITORS READING REVIEWS
Computer Software Company22%
Energy/Utilities Company19%
Comms Service Provider16%
Construction Company7%
VISITORS READING REVIEWS
Comms Service Provider18%
Computer Software Company18%
Educational Organization8%
Media Company8%
Company Size
REVIEWERS
Small Business6%
Midsize Enterprise2%
Large Enterprise92%
VISITORS READING REVIEWS
Small Business7%
Midsize Enterprise24%
Large Enterprise69%
No Data Available
REVIEWERS
Small Business71%
Midsize Enterprise14%
Large Enterprise14%
Find out what your peers are saying about Planview, Broadcom, Microsoft and others in Project Portfolio Management. Updated: June 2021.
511,521 professionals have used our research since 2012.

EcoSys is ranked 13th in Project Portfolio Management while Freshservice is ranked 12th in Help Desk Software with 2 reviews. EcoSys is rated 0.0, while Freshservice is rated 8.6. On the other hand, the top reviewer of Freshservice writes "Easy to use and implement with a good user interface". EcoSys is most compared with Oracle Primavera Portfolio Management, SAP Portfolio and Project Management and Procore Project Management, whereas Freshservice is most compared with ServiceNow, Zendesk Guide, ManageEngine ServiceDesk Plus, JIRA Service Management and TOPdesk.

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We monitor all Project Portfolio Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.