We performed a comparison between Infor LN and Microsoft Dynamics GP based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are manufacturing, and manufacturing costing modules. These are all powerful features of Infor LN."
"Most of them who use Infor LN have add-ons connected to ERP. It's either a supplier exchange, or they've got sales problems that are integrated with it."
"Our clients appreciate the financial part of the solution, which is usually very complex. The Spanish localization is also very good."
"It's not too hard to handle the initial setup."
"The best feature of this solution, is that it provides businesses with a way to see information from across different process streams, in one place via dashboards."
"I like the tool’s multisite functionality."
"It has strong sales, purchase, warehousing, and logistics order management."
"The initial setup is easy."
"The system is easy to customize and has user-friendly access. "
"You can track everything from beginning to end quite easily."
"The solution is easy to use."
"It's enhanced by a subscription billing add-on, to efficiently automate billing and invoicing, particularly due to our substantial customer database."
"The solution offers integrations with other software as well. We have integration with Microsoft Office where we can do Word and Excel, etc."
"The most valuable feature is financial control. The accounting aspect allows us to manage our clients and payments."
"The stability was reliable."
"It is strong in integration."
"The user interface is not very intuitive for newer users."
"While Infor LN incorporates the latest business processes and functions, there is always room for improvement as the business grows. In the new normal, it could stand to incorporate quite a few automation processes like the RPA and utilize machine learning in the Internet of Things."
"The training for Infor LN is not straightforward, so a non-specialist will need training before using it."
"Regarding areas for improvement within the solution, I would say that the solution's asset management and quality management need attention."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"When you have a bug in the system, you get some kind of alert. They should explain those alerts more."
"The tool is expensive. It needs to refine its planning details."
"The user interface needs to be improved."
"As technology changes, I would say probably in the area of chart up account needs improvement because chart up account is a string. So if they make it more flexible."
"There should also be extra redundancy when posting to modules. We use different sets of books such as CashBook and CheckBooks therefore if I select the wrong one the solution allows the transaction to just pass without warning."
"Dynamics GP could be improved in terms of its usability and modernization."
"What could be improved is the functionality of Dynamics GP because it requires a lot of development by the programmers and the company in order to integrate into a solution."
"It still can be improved in web-based and build reporting. "
"This is now a legacy product, so they're phasing it out over time."
"As for room for improvement, they have different modules, project and analytical accounting, but it will be good to have that kind of part in the standard package. To have that additional reporting functionality where you can add an attribute or something, which you can report again. So you can analyze the cost by not just natural accounts but also by a project, without having to go through another module edit on top and then the other module edit on top. The more modules you add, sometimes it doesn't work that well. Additionally, it would be easier to have the solution on the cloud. That's our consideration. We are trying to move all our systems to the cloud, and GP is one of them that we are going to move in the next couple of years. I would rate the solution seven or seven point five out of ten."
"The biggest problem with GP is that it's not cloud based and it doesn't lend itself to subscription licensing. But Microsoft wants everything in the cloud and licensed on a subscription basis.Even tThough GP can be deployed on a cloud server, but basically, it's a Windows based product. It uses the older model and companies purchase the program and pay a 16-18 sixteen- eighteen percent annual renewal fee but Microsoft wants everybody to pay monthly or annual renewal fees on a subscription basis."
Infor LN is ranked 8th in ERP with 24 reviews while Microsoft Dynamics GP is ranked 13th in ERP with 22 reviews. Infor LN is rated 8.2, while Microsoft Dynamics GP is rated 7.8. The top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". On the other hand, the top reviewer of Microsoft Dynamics GP writes "A user-friendly solution for accounting and sales purchase model with all options in one frame". Infor LN is most compared with SAP ERP, Infor M3, Infor LX, Infor CloudSuite Industrial and SAP S/4HANA, whereas Microsoft Dynamics GP is most compared with Microsoft Dynamics AX, Oracle E-Business Suite, Epicor ERP, SAP ERP and SAP S/4HANA. See our Infor LN vs. Microsoft Dynamics GP report.
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