We performed a comparison between Infor LN and SAP ERP based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has strong sales, purchase, warehousing, and logistics order management."
"It's not too hard to handle the initial setup."
"Our clients appreciate the financial part of the solution, which is usually very complex. The Spanish localization is also very good."
"I would say that it is typically used by large-scale manufacturing industries, especially in discrete manufacturing, and it has proven to work brilliantly."
"LN is definitely a stable product. It's number one on Gartner's four quadrants."
"The project module is the best that I've ever seen, and more than that, it's the company's flexibility to change. It means that in our company, Infor LN has the capability to support many kinds of industries."
"Most of them who use Infor LN have add-ons connected to ERP. It's either a supplier exchange, or they've got sales problems that are integrated with it."
"The most valuable feature is its ability to handle products with up to 2,500 components, making it valuable for streamlining complex business operations."
"Everyone who uses SAP ERP has benefited from the functionality."
"From a long-term perspective, I can say that the solution can offer a return on investment, but it may take around three to four years for our company to experience it."
"ERP is stable. The outcome is clear to us as far as the design goes."
"This is a robust and feature-rich solution."
"The payroll solution and the localization for advances are valuable."
"The Material Management and Sales and Distribution modules are great. The Financial Accounting module is also great."
"Their tech support is always good."
"The new Visual Enterprise functionalities give an intuitive approach to data and make communication between engineering and production easy."
"In general, the HR-related part of Infor LN doesn't work properly in Germany, making it an area that requires improvement."
"The finance model within this solution does not have very strong reporting functionality, which I would like to see improved."
"The interface can be difficult sometimes. I need to apply a bar code system, such as business intelligence and user interface tools. The user has to be a technician sometimes to use it."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"When it comes to planning, it's more challenging to consider the entire structure, such as having a specific SKU and wanting to look at the planning for the whole structure. You must delve into individual item details to plan for it with order planning. Therefore, improvements will allow more comprehensive planning for each SKU."
"While Infor LN incorporates the latest business processes and functions, there is always room for improvement as the business grows. In the new normal, it could stand to incorporate quite a few automation processes like the RPA and utilize machine learning in the Internet of Things."
"When you have a bug in the system, you get some kind of alert. They should explain those alerts more."
"It's not that intuitive."
"License fees are too high."
"SAP needs to be more intuitive."
"The user interface could be improved. For example, sometimes you're missing some data and can't complete a task. There should be some built-in support and suggestions on how to solve your problem. I would also like the interface to be optimized to work better with mobile devices like tablets and smartphones."
"The system is over-customized."
"When evaluating the current version I am using now, the SAP GUI is old-style and needs to be replaced with something more modern and easy to use. However, the SAP GUI is very optimized for connection networks and is extremely good. Many people would like to have a WebGUI or something else to have access in a different way. Additionally, there could be some drag and drop functionality added because these features are normally in any website that this solution does not have."
"Its user interface should be improved."
"The only feature that is not available in our current version is web access."
"Sometimes the cost is not reasonable, such as in the case of budgeting."
Infor LN is ranked 8th in ERP with 24 reviews while SAP ERP is ranked 1st in ERP with 100 reviews. Infor LN is rated 8.2, while SAP ERP is rated 8.2. The top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". On the other hand, the top reviewer of SAP ERP writes "The amazing, robust framework with unlimited scalability earns its #1 status". Infor LN is most compared with Infor M3, Infor LX, Infor CloudSuite Industrial, SAP S/4HANA and Oracle Fusion Cloud ERP, whereas SAP ERP is most compared with SAP S/4HANA, Microsoft Dynamics AX, Anaplan, SAP Business One and Oracle E-Business Suite. See our Infor LN vs. SAP ERP report.
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