We performed a comparison between Folder HelpDesk and Freshservice based on real PeerSpot user reviews.
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Folder HelpDesk is ranked 58th in Help Desk Software while Freshservice is ranked 5th in Help Desk Software with 29 reviews. Folder HelpDesk is rated 0.0, while Freshservice is rated 8.0. On the other hand, the top reviewer of Freshservice writes "Provides excellent traceability along with improved efficiency and reliability". Folder HelpDesk is most compared with , whereas Freshservice is most compared with ServiceNow, JIRA Service Management, Zendesk, Microsoft Project and ManageEngine ServiceDesk Plus.
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