We performed a comparison between Fortinet FortiClient and Symantec Advanced Threat Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The product's initial setup phase is very easy."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"This is stable and scalable."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"FortiClient's most valuable features are that it's fast and safe."
"The connection speed is fast. I can connect quickly at any time, and there are never any interruptions to the FortiClient connection. I could easily code into the client's server with that connection, with no lag."
"The product is user-friendly."
"It supports securely connections for VPN users from outside our environment during the lockdown."
"For our clients with remote sites and deployed firewalls, the filtering and authentication features are very helpful."
"There is a lot of documentation available online."
"It is very simple to use. I've used some of the others in the past, such as Cisco AnyConnect, which was a nightmare. I've used a couple of others, but FortiClient is very simple to use."
"The solution has inexpensive scalability, works very well and can communicate with other Fortinet devices."
"Technical support has been helpful and responsive."
"Real-time threat analysis is quick and takes action on threats immediately."
"Symantec Endpoint Protection provides end-to-end protection. Along with antivirus protection, it has a lot of key areas, including intrusive prevention, firewall features, and application and device control."
"All of the solution's features are quite valuable for us. We especially like the threat protection it provides."
"Technical support is very responsive. You just have to open a ticket. They respond in a timely manner. Their response is good. I'm satisfied."
"The incident management on the solution is very good. You get a lot of detailed information about an incident. You also get a lot of documentation in connection with the CVI or integration."
"It has certainly helped out our audit efforts because we each stay compliant in terms of various security standards."
"Currently we have 800-plus nodes connected with this solution, without any issues. The solution is scalable."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The solution should address emerging threats like SQL injection."
"Cannot be used on mobile devices with a secure connection."
"We find the solution to be a bit expensive."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"I would like to see an improvement in the web filter, because I think it can be more user-friendly."
"The pricing could use improvement."
"While we like patch management, it would be nice if it could handle patch management for other solutions, like Microsoft."
"The software inventory part is not yet up-to-date. It doesn't have a great interface, which is a disadvantage. I wish we could leverage it, but we don't use it at all because it's not that reliable."
"FortiClient's encryption key could be stronger so that it's not broken too easily."
"Technical support is awful. Their online response time is not prompt. They should not respond after four or five days. Their support guys are not competent enough. Small issues are taking time."
"Sometimes there are issues when we are trying to connect."
"The price could also use improvement."
"Entire threat protection is not available for the advanced features."
"It's a strange situation where the infrastructure of the consumer or customer is behind some kind of firewall and they have always used some kind of customized proxy. In this situation, the ATP has a very tough time to pass the information to the cloud and back. To fix, it requires a more elaborate and complex configuration for that particular case."
"The support for new OSs and older OSs could be a little tighter. They need to be more upfront about what protection services they're going to provide on new OSs. I haven't seen the Windows 11 version out yet. It is either already released in Beta, or the Beta will be released soon. There could be a little bit more advanced updates on what they're doing to help protect Windows 11 environments. They can let us know in advance so that we know it is going to be protected. We can't roll out the new OS without putting end-point protection on it. So, they should tell us what is their support model for that, and what are they doing to protect Windows 11. They're not telling me, and that's a criticism. The same issue is applicable to all the other antivirus tools. It is not just Symantec; all of them have this problem."
"The product's support services need improvement."
"The support has dropped down to a five out of ten."
"There are limits with respect to blocking files by hash value or blocking IP addresses, and these limits should be removed."
"There are some features that would add value to this product. One of them would be a graphical presentation of threats that the system has encountered."
"Not ideal for advanced threat protection."
More Symantec Advanced Threat Protection Pricing and Cost Advice →
Fortinet FortiClient is ranked 16th in Endpoint Protection Platform (EPP) with 85 reviews while Symantec Advanced Threat Protection is ranked 18th in Advanced Threat Protection (ATP) with 14 reviews. Fortinet FortiClient is rated 8.0, while Symantec Advanced Threat Protection is rated 7.8. The top reviewer of Fortinet FortiClient writes "Easy to set up and user-friendly with good support ". On the other hand, the top reviewer of Symantec Advanced Threat Protection writes "Provides end-to-end antivirus protection and has good stability ". Fortinet FortiClient is most compared with OpenVPN Access Server, Microsoft Defender for Endpoint, Microsoft Azure VPN Gateway, Kaspersky Endpoint Security for Business and Ivanti Connect Secure, whereas Symantec Advanced Threat Protection is most compared with Palo Alto Networks WildFire, Microsoft Defender for Office 365, Trellix Network Detection and Response, Check Point SandBlast Network and Fortinet FortiSandbox. See our Fortinet FortiClient vs. Symantec Advanced Threat Protection report.
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