We compared Fortinet FortiMail and Mimecast Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Fortinet FortiMail is highly praised for its simplicity, intuitive interface, and smooth compatibility with other Fortinet products. Mimecast Email Security is appreciated for its efficient archiving capabilities and effective protection against targeted threats. Its seamless integration with Microsoft 365 also earned high marks.
Room for Improvement: Fortinet FortiMail requires enhancements in integration, user management, and documentation. Mimecast Email Security should focus on improving its administrative aspect, filtering capabilities, and ease of setup.
Service and Support: Fortinet FortiMail is considered to have a moderate and fair setup cost, which is seen as reasonable. Mimecast's customer service elicits varied opinions, with some customers expressing satisfaction with its responsiveness and effectiveness, while others perceive it as unsatisfactory.
Ease of Deployment: The setup process for Fortinet FortiMail is described as relatively easy and can be completed within a few hours or up to 14 working days. It is flexible and can be tailored to specific needs, although it may require help from technical professionals. Users had mixed experiences with Mimecast Email Security's setup. Some users found it fast and uncomplicated, while others found it moderately complex.
Pricing: Fortinet FortiMail is considered to have a moderate and fair setup cost, which is seen as reasonable. Mimecast Email Security is generally seen as costly, and some users struggle to justify the expense. It’s perceived as more expensive than competing solutions.
ROI: Fortinet FortiMail provides enhanced email communication, decreased spam, stabilized collections, and altered expenses. It is challenging to measure the return on investment for Mimecast Email Security.
Comparison Results: Fortinet FortiMail and Cisco Secure Email have distinct features and functionalities. Fortinet FortiMail is known for its simple setup, user-friendly interface, and effective email filtering. It can be customized and seamlessly integrated with other Fortinet products. Mimecast is commended for its archiving and targeted threat protection capabilities. On the other hand, Mimecast faces challenges with its administrative aspect, filtering capabilities, and high pricing.
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"Since we have started using the solution, there have been fewer compromises."
"The product's scalability is good."
"The initial setup was easy."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"Fortinet FortiMail's most valuable features are antispam, antivirus, database, and data loss prevention (DLP)."
"Clean user interface and good sandbox."
"The solution has a user-friendly interface. It is easy to deploy and handle. You can easily troubleshoot the issues of the solution."
"A full-featured email gateway solution that contains security threats reliably."
"The biggest implementation my team has done for Fortinet FortiMail was for more than five thousand people, and the most valuable feature was its anti-spam feature."
"The anti-spam feature is very valuable."
"We found the initial setup to be mostly straightforward."
"Fortinet’s support services are good."
"The solution is pretty straightforward to use and easy to set up."
"The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy."
"We like Mimecast's spam filtering. The email signature feature is also a big plus for our users."
"Mimecast certainly helped my customers reduce phishing emails."
"It does a good job for us, and its admin console is easy to use."
"It offers an easy initial setup."
"URL inspection works pretty well."
"The solution's performance is good."
"Microsoft Defender for Office 365 should be more proactive."
"There is room for improvement in terms of reporting."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"The product must provide better malware detection."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"The custom alerts have to improve a lot."
"What's missing in Fortinet FortiMail is some sandbox information for some of the emails. It's probably configuration-based, where it could be configured on some emails. For example, there was malware in some emails that weren't detected in some of the Fortinet FortiMail sessions, but it should have been configured from my company's end to better catch scam emails, but overall, the solution is okay. At the moment, my company is okay with the current Fortinet FortiMail offerings, but in the past, because of a lack of understanding, my team wasn't able to quickly implement the geographical IP blocking feature. It was time-consuming to implement that feature, but that wasn't a fault of Fortinet FortiMail. The issue was from my team's end, but just by emailing the support team, that issue was resolved, so right now, there isn't any additional feature I'd like added to Fortinet FortiMail."
"I think the security of the product could improve."
"Fortinet FortiMail could improve general user management. There are no password policies for users."
"Maybe FortiMail's integration could be better."
"The solution lacks to provide more visibility when there is a problem, and it needs to be tracked."
"I believe there is room for enhancement in content and web security features."
"The solution is user-friendly to a degree but the dashboard needs improvement."
"The solution's pricing is flexible and can be adjusted for African utility companies. Microsoft often offers special pricing formulas for African governments and organizations and it is similar to Fortinet FortiMail. In my country, government institutions receive discounted pricing from Fortinet FortiMail."
"The detection rates are an area for improvement."
"We have subscribed to an archival service, and yet, when we have to get our data out, we have to pay a fee to get our own data. They charge an extraction fee."
"The filtering needs more flexibility."
"Lately, Mimecast's outbound mail servers have been regularly blocklisted by spam filters. That didn't happen a few years back, but it seems to be a more frequent problem these days. When a server is blocklisted, it means all of my outgoing mail ends up in the recipient's junk mail. That affects my reputation and business confidence."
"The attachment scanning feature doesn't work properly."
"The installation is not so straightforward."
"I did have a problem with Mimecast. That is why I was looking for an alternative solution because their sender IP address gets poorly rated by Microsoft."
"The solution is complex and not easy to use."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Fortinet FortiMail is ranked 5th in Email Security with 55 reviews while Mimecast Email Security is ranked 5th in Secure Email Gateway (SEG) with 23 reviews. Fortinet FortiMail is rated 8.6, while Mimecast Email Security is rated 7.8. The top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". On the other hand, the top reviewer of Mimecast Email Security writes "It gives clients peace of mind and helps them educate their users about threats". Fortinet FortiMail is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway, Fortinet FortiMail Cloud and Sophos Email, whereas Mimecast Email Security is most compared with Microsoft Exchange Online Protection (EOP), Abnormal Security, Check Point Harmony Email & Collaboration, Cisco Secure Email and Darktrace. See our Fortinet FortiMail vs. Mimecast Email Security report.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.