We performed a comparison between Genesys Cloud CX and Mitel Contact Center Solutions based on real PeerSpot user reviews.
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Genesys Cloud CX is ranked 1st in Contact Center Platforms with 9 reviews while Mitel Contact Center Solutions is ranked 4th in Contact Center Infrastructure. Genesys Cloud CX is rated 9.0, while Mitel Contact Center Solutions is rated 0.0. The top reviewer of Genesys Cloud CX writes "No restrictions on what the solution can do; new integrations with other cloud solutions". On the other hand, Genesys Cloud CX is most compared with Genesys PureConnect, Amazon Connect, NICE CXone and Five9, whereas Mitel Contact Center Solutions is most compared with Aastra Solidus eCare and Five9.
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