We performed a comparison between New Relic and Google Cloud's operations suite (formerly Stackdriver) based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic is the preferred choice over Google Cloud's operations suite due to its versatile features, accurate alerts, and end-to-end monitoring capabilities. New Relic offers more in-depth application information and transaction summaries. New Relic's straightforward pricing structure is noted as an advantage. Overall, New Relic's comprehensive features and ease of use make it the preferred choice for users.
"The features that I have found most valuable are its graphs - if I need any statistics, in Kubernetes or Kong level or VPN level, I can quickly get the reports."
"Our company has a corporate account for Google Cloud and so our systems and clusters integrate really well."
"Google's technical support is very good."
"The cloud login enables us to get our logs from the different platforms that we currently use."
"We find the solution to be stable."
"I like the monitoring feature."
"The most valuable feature is the multi-cloud integration, where there is support for both GCP and AWS."
"It's easy to use."
More Google Cloud's operations suite (formerly Stackdriver) Pros →
"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."
"As New Relic is already integrated with Drupal, we can get our projects done with best practice and with the best value that we believe in."
"It offers helpful user metrics so we can learn more about the user experience."
"It has prevented failures from occurring in our production environment."
"The most valuable feature is the New Relic APM module to deep-dive into the application, to get bottlenecks to the surface, and to improve application performance. Also, the New Relic Insights module creates a real-time dashboard on application performance to create awareness for the DevOps team."
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"The solution offers good documentation."
"The product provides minimal metrics that are insufficient."
"This solution could be improved if it offered the ability to analyze charts, such as a solution like Kibana."
"Lacking sufficient operations documentation."
"If I want to track any round-trip or breakdowns of my response times, I'm not able to get it. My request goes through various levels of the Google Cloud Platform (GCP) and comes back to my client machine. Suppose that my request has taken 10 seconds overall, so if I want to break it down, to see where the delay is happening within my architecture, I am not able to find that out using Stackdriver."
"It could be more stable."
"The logging functionality could be better."
"It is difficult to estimate in advance how much something is going to cost."
"It could be even more automated."
More Google Cloud's operations suite (formerly Stackdriver) Cons →
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"The solution needs to have staging."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"In the next release, I'd like to see a better pricing structure."
"The solution must provide better support for Azure Web Apps service."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"The deployment process could be improved."
More Google Cloud's operations suite (formerly Stackdriver) Pricing and Cost Advice →
Google Cloud's operations suite (formerly Stackdriver) is ranked 27th in Application Performance Monitoring (APM) and Observability with 9 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. Google Cloud's operations suite (formerly Stackdriver) is rated 7.8, while New Relic is rated 8.6. The top reviewer of Google Cloud's operations suite (formerly Stackdriver) writes "Good logging and tracing but does need more profiling capabilities". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Google Cloud's operations suite (formerly Stackdriver) is most compared with AWS X-Ray, Datadog, Azure Monitor, Amazon CloudWatch and Prometheus, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Honeycomb.io. See our Google Cloud's operations suite (formerly Stackdriver) vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Cloud Monitoring Software vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
