We performed a comparison between Google Workspace and Office 365 based on real PeerSpot user reviews.
Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The corporate email feature on Google's Gmail is fantastic."
"What I like most about Google Workspace is the Google Drive app because you can easily access it from anywhere and from any device. I also find the solution easy to use. It's user-friendly."
"I have found the solution to be pretty stable."
"I use Keep to assign tasks to a team of programmers, which is very easy."
"Good search features, reliable storage, and quick thinking."
"The solution is very intuitive."
"We haven't had any issues with scalability - we have over a thousand employees, and G Suite just scales."
"The implementation was very easy."
"The most innovative feature of Office 365 is the Power Apps, which allows us to automate literally everything that we want automated. For example, sending attachments to specific folders on SharePoint, adding people's SharePoint when certain apps are performed, or emailing certain people at certain instances, such as when you've done a follow-up with the CRM and you need a marketing email to be sent out at a particular point."
"Adaptable solution with a good interface. It's easy to set up and easy to use."
"Reliable without any glitches."
"The way the ERP presents information for the user is very good."
"If you have a global solution, you can go from one product to the other very easily. And then you can share data between all the different tools of Office which is good because participation and sharing is very good. That's the most important aspect of Office 365."
"The most valuable feature is the integration with OneDrive, which has allowed us, a small business, easy access to a cloud environment, with no need to back up the data from five different computers."
"The most valuable feature of Office 365 is automatic saving. If something happens on the computer your work is saved."
"The most valuable feature of Office 365 is that it has many solutions bundled together."
"Their tool called Sheets is the counterpart to Excel but it doesn't have the same functionality that Excel would have. So usually if somebody needs to go back to Excel or Office, it's because of Excel."
"In some cases, we are using the Google Meet functions but only when we have external clients. Internally, we are using Slack. Google Meet virtual meeting function is not as advanced as the one in Slack and should improve."
"We need more functionality with Google Sheets"
"There are 120 different products and Google is ready to copy their competitors and vice versa. Some of them work, and some of them don't. There are many newer tools with no-code environments which allow for a leaner self-owned system, where I'm not tied to paying hundreds and thousands of dollars a year to another company."
"The solution needs to be more user-friendly and improve its tools and features."
"Google Workspace has limitations as a document or file management system. Without a workspace account, manual actions are required to perform tasks such as managing groups of people. Additionally, managing permissions individually is a time-consuming and inefficient process. It's difficult to articulate, but the process is not very streamlined."
"Our users have faced an issue with increasing their email quotas over the last three months."
"Not all tools are available in the one facility."
"There are several additional features we would like to see, such as advanced features of SAN protection in Office 365. The main thing is the SAN protection; we would like to see a lot of advanced features added because we had a lot of spam attacks."
"There are some complexities to the initial setup if you use some of the more advanced features."
"In terms of improvement, it should have tutorials when you first have the opportunity to use it, to be able to really learn it."
"The integration with mobile services is not so good. It's coming, but they could improve a lot."
"Microsoft Defender for Office 365 could use some customization, but this area for improvement is trivial."
"It seems like every other week when we log into the administrative portals, it doesn't matter which one, it could be the active directory portal, it could be the exchange admin center or SharePoint admin center, it seems like Microsoft is consistently updating with new versions of the admin centers, which can be frustrating."
"The security should be improved."
"Their support is so terrible and unusable except during dire emergencies."
Google Workspace is ranked 5th in Content Collaboration Platforms with 92 reviews while Office 365 is ranked 3rd in Content Collaboration Platforms with 54 reviews. Google Workspace is rated 8.2, while Office 365 is rated 8.4. The top reviewer of Google Workspace writes "If you misplace things, it's much easier to find them because of the search capability. ". On the other hand, the top reviewer of Office 365 writes "Great vulnerability insights, offers very impressive cash savings, and offers great information security tools". Google Workspace is most compared with Microsoft Exchange Online, Amazon WorkMail, IceWarp, Google Cloud Storage and ProtonMail, whereas Office 365 is most compared with Amazon WorkDocs, Atlassian Confluence, Citrix ShareFile and Box. See our Google Workspace vs. Office 365 report.
See our list of best Content Collaboration Platforms vendors.
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