Tanya DupreyFirm Administrator at Tarter Krinsky & Drogin LLP
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"This solution has allowed us to have a highly flexible remote access solution in DR/BC situations."
"The solution is very quick to set up."
"I can do anything from a remote desktop as if I were sitting at my own PC."
"The technical support is good."
"The installation is almost instant."
"It's easy enough to use."
"If the PC is hung then it requires a reboot."
"Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting."
"The pricing has tripled in a small amount of time and there is not three times better service."
"It's quite power-hungry and some customers complain that it drains the batteries on their smartphones very quickly."
"We pay approximately 2,000 Euros a year for the solution. The licensing is all-inclusive; you don't have to pay for extra add-ons or services."
"It was cheap and now it is comparably expensive. It costs me $484 to use the solution with just two physical PCs."
"It is not an expensive product."
TeamViewer Pilot is a remote assistance solution powered by augmented reality that enables you to connect to your support requesters and see what their smartphone camera live streams to your computer or mobile device while allowing you to draw, add text, or tag real-world objects with 3D markers for reference.
GoToMyPC is ranked 9th in Remote Access with 3 reviews while TeamViewer Pilot is ranked 19th in Remote Access with 1 review. GoToMyPC is rated 9.0, while TeamViewer Pilot is rated 8.0. The top reviewer of GoToMyPC writes "Accessing multiple PCs from remote locations is easy and reliable with this solution". On the other hand, the top reviewer of TeamViewer Pilot writes "Easy to use and allows us to conduct illustrative, VR-like presentations to customers". GoToMyPC is most compared with TeamViewer, Microsoft Remote Desktop Services, LogMeIn Pro, Citrix Virtual Apps and Desktops and Check Point Remote Access VPN, whereas TeamViewer Pilot is most compared with TeamViewer and TechSee.
See our list of best Remote Access vendors.
We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.