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Compare GoToAssist vs. GoToMyPC

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81 views|54 comparisons
GoToMyPC Logo
3,348 views|2,976 comparisons
Featured Review
Find out what your peers are saying about TeamViewer, Citrix, Microsoft and others in Remote Access. Updated: November 2021.
554,676 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The ability to change the way that the client works to a service so that we can get a little bit deeper into the operating system, as opposed to just an app running is the most valuable aspect. We also like the unattended sessions. Those are probably the two most important things to us. It's important because we can't do certain things when it is just an application running."

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"The installation is almost instant.""The solution is very quick to set up.""The technical support is good.""I can do anything from a remote desktop as if I were sitting at my own PC."

More GoToMyPC Pros »

Cons
"If they included some sort of monitoring system for managed services so we can have it all in one package, that would be helpful. There are managed services solutions that allow us to remote into the computers, but a lot of them have too much overhead. Usually, the remote connection is not as simple and as fast and cannot be run as a service."

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"Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting.""The pricing has tripled in a small amount of time and there is not three times better service."

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Pricing and Cost Advice
"It's very inexpensive. The seats are $25 monthly apiece or something. There aren't additional costs that I'm aware of."

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"It was cheap and now it is comparably expensive. It costs me $484 to use the solution with just two physical PCs.""We pay approximately 2,000 Euros a year for the solution. The licensing is all-inclusive; you don't have to pay for extra add-ons or services."

More GoToMyPC Pricing and Cost Advice »

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554,676 professionals have used our research since 2012.
Ranking
13th
out of 34 in Remote Access
Views
81
Comparisons
54
Reviews
1
Average Words per Review
1,382
Rating
9.0
9th
out of 34 in Remote Access
Views
3,348
Comparisons
2,976
Reviews
2
Average Words per Review
397
Rating
9.5
Comparisons
Learn More
Overview

Radically Refreshing Remote Support
Faster, Frictionless, and Better Than Ever
Keep customers and remote employees on-the-move with a remote support experience that’s better for both agents and end users alike. With GoToAssist, it’s easier to resolve issues fast and without frustration, to get customers and employees back to doing what matters.

GoToMyPC is a web-based screen-sharing product that allows you to access your computer from any other Internet-connected computer in the world. With GoToMyPC, you have the flexibility to work where, when and how you want. Use your computer's programs and applications, read and send email, edit files and access network resources as if you were sitting in front of it.
Offer
Learn more about GoToAssist
Learn more about GoToMyPC
Sample Customers
Information Not Available
The Lubitz Financial Group, Stitely & Kartsetter PLLC
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company18%
Comms Service Provider16%
Government11%
Educational Organization7%
Find out what your peers are saying about TeamViewer, Citrix, Microsoft and others in Remote Access. Updated: November 2021.
554,676 professionals have used our research since 2012.

GoToAssist is ranked 13th in Remote Access with 1 review while GoToMyPC is ranked 9th in Remote Access with 2 reviews. GoToAssist is rated 9.0, while GoToMyPC is rated 9.6. The top reviewer of GoToAssist writes "Has the ability to change the way that the client works to a service so that we can get a little bit deeper into the operating system". On the other hand, the top reviewer of GoToMyPC writes "Accessing multiple PCs from remote locations is easy and reliable with this solution". GoToAssist is most compared with LogMeIn Pro, whereas GoToMyPC is most compared with TeamViewer, Microsoft Remote Desktop Services, Check Point Remote Access VPN, Citrix Virtual Apps and Desktops and ConnectWise Control.

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We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.