We compared Huntress and Webroot Business Endpoint Protection based on our users reviews.
Our conclusion is that Huntress and Webroot Business Endpoint Protection have simple and convenient setup processes. Huntress is known for its expertise in threat-hunting and its 24/7 SOC, while Webroot is praised for its user-friendly interface. Huntress could improve its reporting and integration with other solutions, while Webroot could enhance its reporting system and integrate better with reliable OTXs. Huntress has generally favorable pricing, while Webroot is considered affordable and cost-effective. Customer support for both products has received mixed feedback, with some users finding it responsive and others experiencing issues.
We primarily focused on the topics below:
The summary above is based on 15 interviews we conducted with Huntress and Webroot Business Endpoint Protection users. To access the interviews' full transcripts, download our report.
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The stability is very good."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Ability to get forensics details and also memory exfiltration."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"NGAV and EDR features are outstanding."
"The price is low and quite competitive with others."
"Scalability-wise, I rate the solution a ten out of ten...I rate the technical support a ten out of ten."
"While threat hunting is undoubtedly the most valuable feature, the combination of IP scanning, foothold identification, and canary monitoring has also proven to be incredibly beneficial."
"Huntress' best feature is the threat-hunting expertise that is part of their 24/7 SOC."
"Foothold detection is a valuable feature, acting as a valuable second set of eyes for both us and our clients."
"I have found it valuable that this solution is always there and always armed."
"The EDR product is simple to install. It is low maintenance. All the alerts go to Huntress first, and their analyst team reviews them and sends actionable things our way."
"We don’t have the required staff to watch the issues that are happening. It is good to have a team from Huntress who can watch the logs 24/7. The tool’s automatic remediation is also fantastic. The solution’s interface is also nice and easy to use. The Huntress team saves us time by going through the issues."
"It is incredibly efficient for our engineering team because Huntress provides all the information needed to fix issues, not just flag them."
"They have a lot of features integrated from way back, which shows that the product developers know exactly what they're doing."
"It monitors traffic and keeps us from getting ransomware or other viruses."
"I like that Webroot is very lightweight. It didn't bog down the machine, and more importantly, it had heuristics artificial intelligence to some degree. It wasn't like full-blown artificial intelligence, but something where you have one endpoint recognizing issues because it maintains a cloud database. If one client recognizes a threat, it would add it to the database, and almost immediately, every agent in the world would also know about that threat. That was very appealing to us. However, now it's becoming commonplace, whereas ventures like Symantec and McAfee were based more on the traditional model of definition and updates, and we were always falling behind. Webroot also has pretty good technical support."
"Valuable features include good scanning, very light footprint and management console that the client can access and (just as important) in which I can see status of groups of computers (I am a consultant, IT role)."
"It is excellent endpoint protection for mobiles that does everything it says it will."
"Low performance requirements."
"The feature we found most valuable is the AI functionality for maintaining endpoint security. This is very powerful."
"The ease of use of the centralized admin console is its best asset."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The support needs improvement."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"Detections could be improved."
"The only minor concern is occasional interference with desired programs."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The solution's UI is an area with certain shortcomings that need improvement."
"One area for improvement in Huntress would be to allow for PSA integration from a specific IP address or hostname for better security measures."
"In the next release, I'd like to see more intuitive dashboards."
"I would like the API to be a little better. They are getting there."
"I'd like Huntress to implement a component that can analyze network traffic for specific sites."
"The application control system could benefit from improvements in identifying and managing both whitelisted and blacklisted applications."
"The Huntress is not a standalone solution. It really needs to be used with something else such as Microsoft Defender or another antivirus solution. It would be nice to see the product fleshed out by the Huntress team and include the antivirus solution part as well. I want it to be a full-fledged XDR product. It would push the tool to a higher price range but it would be nice to see the fleshed out features. I want them to integrate more features from the XDR realm."
"Huntress' Process Insights feature could benefit from more robust search and filtering capabilities."
"I believe that Webroot Business Endpoint Protection should offer a more modern UI."
"The console spins up relatively slowly, and some of the configuration items are obscure (e.g., reporting back one time per day is a default setting) and need to be tweaked."
"It would be great if there was a feature which would allow you to scan an individual file on an endpoint user's computer."
"The reporting is the weakest part of the Webroot console. Frequently, I export to Excel to massage something into it to pass on to others."
"Its detection capability for certain attacks should be improved. It should have better and wider detection for certain malware attacks. It could also have some sort of RMN."
"The only complaint I have with Webroot is its inability to prevent UoD phishing and its inability to check against bots or block anti-attacks. Plus the URL server is in zero-definition."
"There needs to be more advanced analytics. It would make it a more powerful antivirus solution within the marketplace."
"Reporting system could be improved."
More Webroot Business Endpoint Protection Pricing and Cost Advice →
Huntress is ranked 13th in Endpoint Protection Platform (EPP) with 12 reviews while Webroot Business Endpoint Protection is ranked 34th in Endpoint Protection Platform (EPP) with 30 reviews. Huntress is rated 9.4, while Webroot Business Endpoint Protection is rated 8.2. The top reviewer of Huntress writes "Is the easiest tool we've ever deployed, is cost-effective, and significantly improved our security posture". On the other hand, the top reviewer of Webroot Business Endpoint Protection writes "Lightweight and not hard to set up however, does not offer good reporting". Huntress is most compared with SentinelOne Vigilance, Blackpoint Cyber MDR, CrowdStrike Falcon Complete, Arctic Wolf Managed Detection and Response and Malwarebytes, whereas Webroot Business Endpoint Protection is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Intercept X Endpoint, SentinelOne Singularity Complete and Bitdefender GravityZone Enterprise Security. See our Huntress vs. Webroot Business Endpoint Protection report.
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