We performed a comparison between Webroot Business Endpoint Protection and Sophos Intercept X based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, Sophos Intercept X comes out ahead of Webroot Business Endpoint Protection. Webroot Business Endpoint Protection’s technical support has some issues with DNS and a web filtering plugin conflict, which may lead to less reliable support.
"Forensics is a valuable feature of Fortinet FortiEDR."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The setup is pretty simple."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The solution was relatively easy to deploy."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The stability is very good."
"The solution has very good usability."
"Sophos Intercept X is easy to install and has a lower price than similar solutions."
"The most valuable feature of Sophos Intercept X is a web filtering and URL sanity checks. Overall the solution is well balanced with all its features."
"The patches on offer are very helpful."
"Very stable solution."
"I consider the heuristics to be most valuable, the fact that the solution does not work solely on signatures."
"I appreciate the ability to use the latest endpoint protection features in case of an infection or cyber threat. This is especially true when using the product with a Sophos firewall solution, like the XG series. They collaborate effectively in the event of a cyber threat."
"Scalability is good."
"Their policy management, their cloud-based dashboard and user interface are very easy to navigate."
"The initial setup was straightforward. It took five minutes. I installed the solution myself."
"The most valuable features of the solution include the endpoint navigation protection, the protection related to the EMS service, as well as the control and the cloud integration capabilities."
"I like that Webroot is very lightweight. It didn't bog down the machine, and more importantly, it had heuristics artificial intelligence to some degree. It wasn't like full-blown artificial intelligence, but something where you have one endpoint recognizing issues because it maintains a cloud database. If one client recognizes a threat, it would add it to the database, and almost immediately, every agent in the world would also know about that threat. That was very appealing to us. However, now it's becoming commonplace, whereas ventures like Symantec and McAfee were based more on the traditional model of definition and updates, and we were always falling behind. Webroot also has pretty good technical support."
"We've not had any issues with scalability. If an organization needs to expand, they can do so quite easily."
"Webroot's tech support is pretty good; they've given me some pointers."
"It is very light. It is the only solution that can be installed on a machine that already has an antivirus. It is a pretty complete solution."
"Probably, compared to other antivirus programs, what we like about it is it is lightweight."
"Detections could be improved."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The dashboard isn't easy to access and manage."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"We find the solution to be a bit expensive."
"Sophos needs to create a YouTube channel with educational material for technicians or engineers."
"I'm not clear on what features need improvement. Everything is mostly fine."
"This product does not handle USB drives well."
"The initial setup can be difficult if you don't come in with at least some knowledge about the product."
"If we can lower the price, it will be fantastic because it will generate more revenue for us."
"The detection and the AI capabilities should be improved upon."
"They should keep doing what they're doing. Both of them have entered the EDR/MDR space, and they're keeping up with their competitors. I have a hard time understanding why their capabilities aren't garnering more attention."
"There is room for improvement in terms of stability and updates."
"The console spins up relatively slowly, and some of the configuration items are obscure (e.g., reporting back one time per day is a default setting) and need to be tweaked."
"It would be nice if it had a feature for automatically generating reports on the client end for device status, security status and backup information."
"There needs to be more advanced analytics. It would make it a more powerful antivirus solution within the marketplace."
"There should be a Webroot Business Endpoint Protection mobile app."
"The reporting is the weakest part of the Webroot console. Frequently, I export to Excel to massage something into it to pass on to others."
"The solution could improve by providing better ransomware protection."
"It doesn't do anything proactive. The virus has to hit the machine before it detects it."
"We need more control over when upgrades to the app are rolled out."
More Webroot Business Endpoint Protection Pricing and Cost Advice →
Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 101 reviews while Webroot Business Endpoint Protection is ranked 34th in Endpoint Protection Platform (EPP) with 30 reviews. Intercept X Endpoint is rated 8.4, while Webroot Business Endpoint Protection is rated 8.2. The top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". On the other hand, the top reviewer of Webroot Business Endpoint Protection writes "Lightweight and not hard to set up however, does not offer good reporting". Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Seqrite Endpoint Security, whereas Webroot Business Endpoint Protection is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Huntress, SentinelOne Singularity Complete and Bitdefender GravityZone Enterprise Security. See our Intercept X Endpoint vs. Webroot Business Endpoint Protection report.
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