We performed a comparison between IBM Tivoli Asset Management for IT and Microsoft Configuration Manager based on real PeerSpot user reviews.
Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management."IBM Tivoli Asset Management for IT is a user-friendly solution that has a good user interface."
"It is a very well-rounded product. It is a complete package with all the features using which we are able to manage our PCs very efficiently."
"It is a very good solution. It has a good interface and is easy to use. On top of that, it is very reliable in terms of distribution as well as getting the report."
"Patching is the main feature because SCCM is made to control the entire environment without manually interpreting. So it is good to use for patching."
"This solution captures all the devices in our infrastructure."
"The major features of this product are the reporting tools. The most valuable features are package deployment and application deployment. Security management is also good because any vulnerability will be identified, and you can fix it. It's the best tool because you never know what kind of client you will have. For example, you may have your offices in low bandwidth remote areas. But it's achievable because it accommodates the bandwidth that you have available. Microsoft Endpoint Configuration Manager is an excellent reporting tool for your environment. If you want to know the details about the hardware configuration, software configuration, what is causing a problem, or when a new feature update comes in for Windows, even that goes on SCCM itself. A lot of deployment stuff."
"The solution doesn't require any maintenance from our end because it is a cloud-based solution and Microsoft takes care of everything."
"I like Mircosoft's technical support. Microsoft has a few updates, like some of the critical KBs. They are published within the interval time, and in case of an escalation on the client missions, we will raise a ticket with the Microsoft team. They will create a hotfix or a critical update. They will chat with us, and that is one thing I like about Microsoft. Whenever any issues occur at my organization, they will help you out soon as possible within the SLA."
"The solution is stable."
"The solution’s initial setup is complex and technical support is not good enough."
"It is not easy to get good technical support, especially at level one."
"The database should be made to be more stable and robust, but not so much the configuration."
"The solution can be improved by speeding up the synchronizing of the policies on the devices."
"I currently need to increase my compliance level in the patching processes which this solution could improve on."
"There is no asset management package included."
"I would like to see some improvements in WSUS and control of other, non-Microsoft, product updates."
"Microsoft Endpoint Configuration Manager can improve by allowing us to schedule the scripts, we don't have a script scheduling option and have to do it manually."
"The solution is a bit heavy on the sources such as RAM or CPU and the software needs to be a bit lighter."
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IBM Tivoli Asset Management for IT is ranked 17th in IT Asset Management with 1 review while Microsoft Configuration Manager is ranked 2nd in Server Monitoring with 78 reviews. IBM Tivoli Asset Management for IT is rated 7.0, while Microsoft Configuration Manager is rated 8.2. The top reviewer of IBM Tivoli Asset Management for IT writes "A user-friendly solution that has a good user interface, but its technical support is not good enough". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". IBM Tivoli Asset Management for IT is most compared with BigFix, ServiceNow and BMC Helix Discovery, whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, Microsoft Intune, BigFix and Tanium.
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