We performed a comparison between BMC Helix Discovery and IBM Tivoli Asset Management for IT based on real PeerSpot user reviews.
Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management."It now comes with a very flexible deployment solution, whether you want to keep it inside your data center or want to have the cloud, depending on if you're cloud forward or not."
"It is a scalable solution."
"The most valuable feature is Windows proxy. We now need to install an additional link proxy server in Windows. The proxy is available as an outpost in the Elastic store. That is the advanced feature is added. There are many other features which can be used once we discover them. One time I was scanning the servers and all, going to data from additional based on the additional features, including advanced data like score upper display data successfully discover servers. There are many things good things that can be implemented using it while we haven’t installed those yet."
"The most valuable feature of BMC Helix Discovery is it operates well. It is well known and has gained recognition for its software."
"The solution is definitely useful."
"The tool's accuracy of the results we receive looks promising in general. Its values are more than 95 percent accurate compared to other clients or different tools. I would say that Discovery offers a valuable mechanism to discover information."
"Start anywhere application modelling brings a fantastic opportunity for users to see what is where."
"The solution is very stable and powerful."
"IBM Tivoli Asset Management for IT is a user-friendly solution that has a good user interface."
"There isn't much that could be improved. The solution is pretty thorough, very easy to implement, and very easy to operate."
"A review of end of life data would be nice."
"BMC Helix Discovery needs more customization options."
"An area that can be improved is the IoT."
"There is still room for improvement in terms of stability."
"There are certain limitations in the mapping feature of the solution."
"The solution should have different portals and logins for each customer so only that customer's assets show."
"The product falls short compared to storage discovery mechanisms offered by Tenable or ServiceNow ITOM. In the market, there are various applications available that provide different sets of features. Its drawback is that it doesn't give the database configuration customers need out of the box. Additionally, the classification of storage virtualization is relatively lacking. Therefore, there is room for improvement, particularly in the database areas."
"The solution’s initial setup is complex and technical support is not good enough."
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BMC Helix Discovery is ranked 2nd in IT Asset Management with 20 reviews while IBM Tivoli Asset Management for IT is ranked 17th in IT Asset Management with 1 review. BMC Helix Discovery is rated 8.6, while IBM Tivoli Asset Management for IT is rated 7.0. The top reviewer of BMC Helix Discovery writes "Very stable, fast, and powerful with valuable inventory management features". On the other hand, the top reviewer of IBM Tivoli Asset Management for IT writes "A user-friendly solution that has a good user interface, but its technical support is not good enough". BMC Helix Discovery is most compared with ServiceNow, BMC Remedy , Device42 and ServiceNow Discovery, whereas IBM Tivoli Asset Management for IT is most compared with BigFix, ServiceNow and Microsoft Configuration Manager.
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