We performed a comparison between IBM Tivoli Business Service Manager and IBM Tivoli NetCool Impact based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of this solution is the efficiency."
"It is easy to integrate with other models such as Oracle, other systems, external systems, and to reach events."
"This product allows us to make use of open-source products, including running Java code."
"The solution is great at being able to fetch almost any kind of file."
"The most valuable feature that comes with Netcool/Impact is the ISPF APA support. It is inherent to Netcool/Impact, so I can use the ISPF of any other product, which I can invoke and consume through Impact, and do integrations, which is great. I run the Netcool desktop application so I can integrate with other applications in the ticketing system. It's a great ability being able to invoke ISPF and integrate."
"This application should be made easier to use because it usually needs training and it is not easy to operate."
"IBM is not investing in the development of the on-premise version of this solution."
"The solution is somewhat complicated. It's not exactly straightforward."
"Stability-wise, this product needs to be improved."
"For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle."
Earn 20 points
IBM Tivoli Business Service Manager is ranked 15th in Event Monitoring while IBM Tivoli NetCool Impact is ranked 9th in Event Monitoring with 4 reviews. IBM Tivoli Business Service Manager is rated 7.6, while IBM Tivoli NetCool Impact is rated 7.8. The top reviewer of IBM Tivoli Business Service Manager writes "The most valuable feature for my team is the ability to taken event feeds from all/any source tool and put them in a single pane of glass. It's being replaced for our work by another Tivoli tool". On the other hand, the top reviewer of IBM Tivoli NetCool Impact writes "Supports APA through ISPF and lets us easily integrate with other apps for ticketing purposes". IBM Tivoli Business Service Manager is most compared with , whereas IBM Tivoli NetCool Impact is most compared with IBM Tivoli NetCool OMNIbus and IDERA SQL Safe Backup. See our IBM Tivoli Business Service Manager vs. IBM Tivoli NetCool Impact report.
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