We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable feature of this solution is the efficiency."
"The solution is great at being able to fetch almost any kind of file."
"The most valuable feature that comes with Netcool/Impact is the ISPF APA support. It is inherent to Netcool/Impact, so I can use the ISPF of any other product, which I can invoke and consume through Impact, and do integrations, which is great. I run the Netcool desktop application so I can integrate with other applications in the ticketing system. It's a great ability being able to invoke ISPF and integrate."
"This application should be made easier to use because it usually needs training and it is not easy to operate."
"The solution is somewhat complicated. It's not exactly straightforward."
"For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle."
"The licensing is yearly, and although I'm happy with the pricing I do think it could be better."
Earn 20 points
IBM Tivoli Business Service Manager is ranked 10th in Event Monitoring with 1 review while IBM Tivoli NetCool Impact is ranked 9th in Event Monitoring with 2 reviews. IBM Tivoli Business Service Manager is rated 8.0, while IBM Tivoli NetCool Impact is rated 8.0. The top reviewer of IBM Tivoli Business Service Manager writes "Good technical support, and efficient for working with business data". On the other hand, the top reviewer of IBM Tivoli NetCool Impact writes "Supports APA through ISPF and lets us easily integrate with other apps for ticketing purposes". IBM Tivoli Business Service Manager is most compared with CA OPS MVS Event Management and Automation, SCOM and IBM Tivoli NetCool OMNIbus, whereas IBM Tivoli NetCool Impact is most compared with IBM Tivoli NetCool OMNIbus, BigPanda, ScienceLogic and PagerDuty.
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We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.