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IBM Tivoli NetCool Impact Pros and Cons

IBM Tivoli NetCool Impact Pros

Assistant Vice President at a financial services firm with 10,001+ employees
The most valuable feature that comes with Netcool/Impact is the ISPF APA support. It is inherent to Netcool/Impact, so I can use the ISPF of any other product, which I can invoke and consume through Impact, and do integrations, which is great. I run the Netcool desktop application so I can integrate with other applications in the ticketing system. It's a great ability being able to invoke ISPF and integrate.
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Senior Software Engineer at Visa Inc.
The solution is great at being able to fetch almost any kind of file.
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IBM Tivoli NetCool Impact Cons

Assistant Vice President at a financial services firm with 10,001+ employees
For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle.
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Senior Software Engineer at Visa Inc.
The solution is somewhat complicated. It's not exactly straightforward.
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