We performed a comparison between IBM Tivoli Composite Application Manager and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The solution is very stable. We never had any issues with stability."
"IBM's main value lies in its integration with its own technologies, which can be seen as a benefit in environments where IBM products are extensively used."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"It is a software solution as a service, so I don't have to manage it on-premise."
"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."
"The synthetic alert is the most valuable feature in New Relic APM. I also like the time travel feature and find traceability useful in the solution. New Relic APM also has good response times."
"The simplicity of the dashboard is very good."
"New Relic has helped us in terms of the optimizing our print and loading times."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"The user interface was not good."
"The installation process is difficult, requiring continuous support and specialist expertise due to our limited knowledge of managing it effectively."
"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."
"The solution only supports the cloud platform and not on-premises."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
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IBM Tivoli Composite Application Manager is ranked 53rd in Application Performance Monitoring (APM) and Observability with 2 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. IBM Tivoli Composite Application Manager is rated 6.6, while New Relic is rated 8.6. The top reviewer of IBM Tivoli Composite Application Manager writes "Integrates well with IBM technologies, but it's outdated and lacks essential features". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". IBM Tivoli Composite Application Manager is most compared with Dynatrace, IBM Application Performance Management and Azure Monitor, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor.
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