Michelle LestrangeData Center Manager at a insurance company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Technical support from IBM is very good."
"The technical support is great, the product is easy-to-use, and it is stable."
"The most important feature is the creation of folders. It's a really great feature because you can organize the process with naming conventions."
"Auto-scheduling is the most valuable feature. We have the ability to schedule [batch jobs on our Unisys mainframes] seven days in advance, so we know exactly how we're running every night."
"The most valuable feature is the self-service because it has made it possible to provide simple and quick solutions in the handling of certain tasks."
"There's also a self-service solution manager... that allows us to enable staff to run complex automation tasks by clicking a button and entering some information. They don't have to have access to the OpCon environment to kick off those kinds of events."
"Previously, we would receive a file from a vendor, then we would have to go through and make changes to individual accounts in our core system. There are probably between 10 to 20 accounts any given week. It probably took around five minutes for it to run through the report and make all the changes, and that was if there was nothing complicated with all very straightforward changes. Now, that is done in 30 seconds."
"There are three features which are valuable: the automated calendar functions; the notification process for failed jobs or unscheduled events occurring, via email and text messaging; and the ability for the scheduling package to communicate across multiple platforms."
"It has also helped to streamline our operations. We contract out our collection department so they are no longer housed on our system. They're housed on another platform. OpCon is able to not only pull in our data, but it also, on a daily basis, updates that third-party."
"Manual processing has been automated 99 percent by OpCon. With new processes, we give it at least two weeks manual so we can write down the details of how to do the steps, then we automate it. Within a month, it has been automated, then it's no longer a manual process."
"One of the advantages of OpCon is the ability to use the API and web services. We couldn't do that with our previous solution. We have been able to change our procedure for ticketing. When a job is down, we can immediately create a ticket from OpCon in our ticketing solution, which is ServiceNow, using the web services."
"It would be helpful to have a mobile app that could be used to follow the job schedule."
"It is missing some features and can improve in areas where the competition is somewhat better like linking job dependencies."
"It should support other schedulers that aren't IBM products."
"Do your first install, your first upgrade, with SMA. It's simple, it's as per the manual, as per the training, but you need that little bit of confidence."
"The ability to retrieve information from logs in variables to display relevant information would be helpful."
"It would be great if you could create physically separate "clients," as I call them. I wish I could have a production client and a testing client and that they would be separate."
"What can get complicated is if you're doing anything more than just the built-in jobs. If you're using the more advanced features, troubleshooting becomes extremely complicated."
"The calendar interface and the frequency interface is a very powerful, yet complex, section of OpCon in which all our staff have made mistakes. They have implemented what they believed was logically correct and then afterward discovered that their logic was flawed because OpCon did it a different way. That part, which is incredibly useful, is also incredibly dangerous. The interface or the ability to directly do more functions within the frequency definitely has room for expansion. As good as it is, it can be a lot better."
"Usage is a little complex. It's not like you can bring somebody in and they can just use it. They have to be trained... As far as complexity goes, it's right up there."
"There is some difficulty with the ease of use when I don't have some of the templates that were already created. More templates would be great. Non-core featured templates are my biggest struggle."
"I would like to see them improve the Solution Manager for the web application. It's the future for us. Our customers need a lot of functionality, but there isn't that functionality within Solution Manager. So they have to develop and improve it."
"This solution is certainly not the cheapest, but we win in time."
"OpCon cost us $80,000 in 2017 money, and that included everything: support, installation, onsite assistance during the conversion, etc. It's been a worthwhile investment by far."
"Yearly, it's around $30,000."
"Our licensing is on a yearly basis."
"Our license is for 1000 jobs. Including support, the license and upgrades are 2000 euros a month."
"Yearly, we're paying about $62,000. OpCon has an all-inclusive feature and module license, but you pay per task."
"Our annual maintenance costs are $45,000. The initial cost is separate."
"On a yearly basis our cost is between $25,000 and $30,000."
Our founders met at NASA while they were solving some of the toughest IT issues in the world at that time. The work was challenging and required lots of repetitive tasks to maintain NASA’s mainframes and complex IT processes.
Believing that there had to be a better way, they formed SMA Technologies. Since that time, we have been working with the single purpose of unlocking our clients’ potential by streamlining their IT processes and helping employees be more productive by leveraging our automation platform, OpCon.
By freeing them from repetitive tasks, they can focus on doing the critical work that will help them drive the business. No matter the industry, from financial services to aerospace, we are there to help our customers use the power of automation to simplify complex IT issues, enabling them to solve their toughest business challenges.
Automate repetitive tasks so you can focus on projects that drive your business forward. Find out how OpCon workload automation enables you to create repeatable, reliable workflows - all managed from a single platform.
IBM Workload Automation is ranked 9th in Workload Automation with 3 reviews while OpCon is ranked 2nd in Workload Automation with 36 reviews. IBM Workload Automation is rated 8.4, while OpCon is rated 9.2. The top reviewer of IBM Workload Automation writes "Workload automation that helps track productivity and progress across platforms". On the other hand, the top reviewer of OpCon writes "It streamlined our processes allowing full-time employees to be repurposed". IBM Workload Automation is most compared with Control-M, AutoSys Workload Automation, Ansible, Automic Workload Automation and Tidal Automation, whereas OpCon is most compared with Control-M, AutoSys Workload Automation, Automic Workload Automation, VisualCron and ActiveBatch Workload Automation. See our IBM Workload Automation vs. OpCon report.
See our list of best Workload Automation vendors.
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