We performed a comparison between iboss and Prisma Access by Palo Alto Networks based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"Content filtering is the most useful feature of iboss."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"It was a very easy product to install. It can be deployed very fast."
"Its initial setup was straightforward."
"Technical support is pretty sharp and very responsive."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"The most valuable feature is the ability to change the gateway. For example, if there's a problem with a specific region or vendor, we can make modifications. The solution is scalable, and there are different gateways that can be created depending on the demand."
"We have an application called ADEM that helps us troubleshoot network-related issues. It helps us to isolate an issue whether it is on the ISP level, endpoint level, or system access level."
"The scalability of the solution is excellent."
"Prisma's most valuable feature would be its ability to identify bad or risky configurations."
"The solution has all its capabilities in a single cloud delivery platform which is great and it provides overall good protection."
"The performance is good."
"The visibility perspective is pretty cool. If I want to know how much data is being used for a specific project, I can look at how much data has been used, from which region, and which users have been connected. That visibility is very good so that I can see how many licenses we have and how many are used."
"The most valuable feature is the zero-trust part of this solution."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"Its pricing could be better."
"The dashboards for local use could be better."
"Sometimes, obviously, there are bugs."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"They can add some new characteristics. For example, when an incident triggers, they can automatically send a template for a particular match that is related to the policy. We don't have that right now. It is something to improve. There could be more automation for certain actions. For example, for a particular group, it can send an administrator alert to their manager. It was one of the concerns of our customers."
"Prisma Access by Palo Alto Networks should consolidate the portals into a single portal. It is slow and takes more than ten seconds to load a page."
"One thing that would help is if we could get a guide. With Cisco, for example, you can just type the problem regarding your Cisco product and you will easily get your solution. In Palo Alto, however, it's not easy to find the solutions."
"The Cloud Management application has room for improvement. There are a lot of things on the roadmap for that application; things are going to happen soon."
"The solution needs to be more compatible with other solutions. This is specifically a problem for us when it comes to healthcare applications. They have proprietary connection types and things of that nature that make compatibility a challenge sometimes."
"There is some particular traffic that the security team wants to filter out and apply their own policies and they cannot."
"I would like to see support for custom applications."
"Sometimes, we encountered a portal crash. When we told Palo Alto they said it might be the browser or cache, but I think they need to improve it on their side."
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iboss is ranked 22nd in Secure Web Gateways (SWG) with 8 reviews while Prisma Access by Palo Alto Networks is ranked 3rd in Secure Web Gateways (SWG) with 57 reviews. iboss is rated 8.4, while Prisma Access by Palo Alto Networks is rated 8.2. The top reviewer of iboss writes "Stable and quick to set up but needs more clear status information for end users". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". iboss is most compared with Zscaler Internet Access, Cisco Umbrella, Zscaler Zero Trust Exchange, Fortinet FortiGate SWG and Netskope Next Gen Secure Web Gateway, whereas Prisma Access by Palo Alto Networks is most compared with Zscaler Zero Trust Exchange, Netskope , Cisco Umbrella, Zscaler Internet Access and Prisma SD-WAN. See our Prisma Access by Palo Alto Networks vs. iboss report.
See our list of best Secure Web Gateways (SWG) vendors, best Cloud Access Security Brokers (CASB) vendors, and best Secure Access Service Edge (SASE) vendors.
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